At a Glance
- Tasks: Monitor CCTV systems and ensure safety at a prestigious shopping centre.
- Company: Join Go Security Ltd, a respected family-owned security business.
- Benefits: Earn £12.21 per hour with flexible shifts and great team support.
- Other info: Dynamic work environment with opportunities for career advancement.
- Why this job: Make a real difference in security while gaining valuable experience.
- Qualifications: Must have SIA CCTV Licence and strong customer service skills.
Go Security Ltd is seeking experienced CCTV Controllers to join our team at a prestigious shopping centre in Birmingham. This is an excellent opportunity to work in a high-profile location, ensuring the safety and security of our clients and visitors. If you have a strong background in security operations and CCTV monitoring, and are looking to advance your career in a dynamic environment, we want to hear from you
Company Overview:
Go Security Ltd is a highly regarded family-owned business with a strong presence in the security industry. With our headquarters in Birmingham, West Midlands, and offices in London and Manchester, we are recognized as a leading provider of comprehensive security services throughout the UK. Our areas of expertise include security guarding, door supervision, CCTV, and keyholding services.
Position Summary:
As a CCTV controller, you will play a crucial role in ensuring the safety and security of our clients\' premises. Your responsibilities will include monitoring surveillance systems, detecting potential threats or suspicious activities, and promptly reporting any incidents to the relevant authorities. You will also be responsible for maintaining accurate records and effectively communicating with team members to maintain a safe environment. As a representative of our company, you will be expected to provide excellent customer service, maintain a visible and friendly presence, and uphold professional standards.
Responsibilities:
- Provide top-quality customer care and always look professional in your uniform.
- Monitoring surveillance systems to detect suspicious activities.
- Reporting security incidents promptly and accurately.
- Maintaining documentation and records of surveillance activities.
- Collaborating and communicating with security team members.
- Ensuring proper maintenance and troubleshooting of surveillance equipment.
- Respond promptly and effectively to incidents and emergencies.
Requirements:
- Must hold a valid SIA Public Space Surveillance (CCTV) Badge.
- Able to provide a 5-year work history that can be checked.
- Friendly and approachable with good interpersonal skills.
- Strong customer service skills.
Hours / Pay:
- -Rate of Pay: £12.21 per hour
- -Availability to work flexible shifts from Monday to Sunday is required.
- -Shifts will encompass a range of day, evening, and night schedules.
Additional Details:
More information regarding specific shift patterns will be discussed during the interview stage.
Note: We appreciate your understanding that only shortlisted candidates will be contacted for further discussion.
Job Type: Zero hours contract
Pay: £12.21 per hour
Benefits:
- Flexitime
Ability to commute/relocate:
- Birmingham B25: reliably commute or plan to relocate before starting work (required)
Language:
- Fluent English (required)
Licence/Certification:
- SIA Public Space Surveillance (CCTV) Licence (required)
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
CCTV Security Officer employer: Go Security Ltd
Go Security Ltd is an exceptional employer, offering a dynamic work environment at a prestigious shopping centre in Birmingham. As a family-owned business, we prioritise employee growth and development, providing opportunities for advancement within the security industry. Our supportive work culture fosters teamwork and professionalism, ensuring that our CCTV Security Officers not only contribute to safety but also enjoy a rewarding career with flexible shifts and competitive pay.
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Security Officer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the security industry, attend local events, and join online forums. You never know who might have the inside scoop on job openings at Go Security Ltd or other companies.
✨Tip Number 2
Prepare for the interview by brushing up on your CCTV knowledge and customer service skills. Think about scenarios you might face as a CCTV Controller and how you'd handle them. We want to see that you can think on your feet!
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your application reflects your friendly and approachable nature. We’re looking for someone who can connect with clients and team members alike.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
We think you need these skills to ace CCTV Security Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in CCTV monitoring and security operations. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the CCTV Security Officer role. Share your passion for security and customer service, and let us know why you want to join Go Security Ltd.
Show Off Your SIA Badge:Don’t forget to mention your valid SIA Public Space Surveillance (CCTV) Badge in your application. It’s a must-have for this role, and we want to know you’re ready to hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Go Security Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of CCTV systems and security protocols. Familiarise yourself with common scenarios you might encounter as a CCTV controller, so you can confidently discuss how you'd handle them during the interview.
✨Dress to Impress
Since you'll be representing Go Security Ltd, it's essential to look professional. Wear smart attire that reflects the seriousness of the role. A neat appearance shows that you take the job seriously and respect the company's standards.
✨Show Off Your Customer Service Skills
As a CCTV controller, you'll need to interact with clients and visitors. Be prepared to share examples of how you've provided excellent customer service in the past. This will demonstrate your ability to maintain a friendly and approachable presence.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and specific responsibilities of the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
