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- Tasks: Monitor CCTV systems and ensure safety at a prestigious shopping centre.
- Company: Join Go Security Ltd, a respected family-owned security business.
- Benefits: Earn £12.21 per hour with flexible shifts and great team support.
- Why this job: Make a real difference in security while gaining valuable experience.
- Qualifications: Must have an SIA CCTV Licence and strong customer service skills.
- Other info: Dynamic work environment with opportunities for career advancement.
Go Security Ltd is seeking experienced CCTV Controllers to join our team at a prestigious shopping centre in Birmingham. This is an excellent opportunity to work in a high-profile location, ensuring the safety and security of our clients and visitors. If you have a strong background in security operations and CCTV monitoring, and are looking to advance your career in a dynamic environment, we want to hear from you
Company Overview:
Go Security Ltd is a highly regarded family-owned business with a strong presence in the security industry. With our headquarters in Birmingham, West Midlands, and offices in London and Manchester, we are recognized as a leading provider of comprehensive security services throughout the UK. Our areas of expertise include security guarding, door supervision, CCTV, and keyholding services.
Position Summary:
As a CCTV controller, you will play a crucial role in ensuring the safety and security of our clients\’ premises. Your responsibilities will include monitoring surveillance systems, detecting potential threats or suspicious activities, and promptly reporting any incidents to the relevant authorities. You will also be responsible for maintaining accurate records and effectively communicating with team members to maintain a safe environment. As a representative of our company, you will be expected to provide excellent customer service, maintain a visible and friendly presence, and uphold professional standards.
Responsibilities:
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- Provide top-quality customer care and always look professional in your uniform.
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- Monitoring surveillance systems to detect suspicious activities.
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- Reporting security incidents promptly and accurately.
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- Maintaining documentation and records of surveillance activities.
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- Collaborating and communicating with security team members.
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- Ensuring proper maintenance and troubleshooting of surveillance equipment.
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- Respond promptly and effectively to incidents and emergencies.
Requirements:
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- Must hold a valid SIA Public Space Surveillance (CCTV) Badge.
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- Able to provide a 5-year work history that can be checked.
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- Friendly and approachable with good interpersonal skills.
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- Strong customer service skills.
Hours / Pay:
- -Rate of Pay: £12.21 per hour
- -Availability to work flexible shifts from Monday to Sunday is required.
- -Shifts will encompass a range of day, evening, and night schedules.
Additional Details:
More information regarding specific shift patterns will be discussed during the interview stage.
Note: We appreciate your understanding that only shortlisted candidates will be contacted for further discussion.
Job Type: Zero hours contract
Pay: £12.21 per hour
Benefits:
- Flexitime
Ability to commute/relocate:
- Birmingham B25: reliably commute or plan to relocate before starting work (required)
Language:
- Fluent English (required)
Licence/Certification:
- SIA Public Space Surveillance (CCTV) Licence (required)
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
CCTV Security Officer employer: Go Security Ltd
Contact Detail:
Go Security Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CCTV Security Officer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the security industry, especially those who might know about openings at Go Security Ltd. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your CCTV knowledge and customer service skills. We want you to shine, so practice common interview questions and think of examples from your past experiences that highlight your strengths.
✨Tip Number 3
Dress to impress! When you show up for your interview, make sure you look professional and ready to represent Go Security Ltd. First impressions matter, especially in a role where you’ll be the face of the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Go Security Ltd.
We think you need these skills to ace CCTV Security Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in CCTV monitoring and security operations. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the CCTV Security Officer role. Share specific examples of your past work that demonstrate your customer service skills and ability to handle security incidents.
Be Professional and Polite: Remember, first impressions count! When writing your application, keep your tone professional yet friendly. This reflects the kind of customer service we expect from our team members at Go Security Ltd.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Go Security Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of CCTV systems and security protocols. Familiarise yourself with common surveillance technologies and be ready to discuss how you've used them in past roles. This shows you're not just a candidate, but someone who understands the job inside out.
✨Dress to Impress
Since you'll be representing Go Security Ltd, it's crucial to look professional. Wear smart attire that reflects the seriousness of the role. A polished appearance can make a great first impression and shows you take the opportunity seriously.
✨Show Off Your Customer Service Skills
As a CCTV Security Officer, you'll need to interact with clients and visitors. Prepare examples of how you've provided excellent customer service in previous roles. Highlight your friendly and approachable nature, as this is key to maintaining a safe and welcoming environment.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to security incidents. Think about how you would respond to various scenarios, such as detecting suspicious behaviour or handling emergencies. Practising these responses will help you feel more confident during the interview.