At a Glance
- Tasks: Welcome customers, maintain a clean shop floor, and support sales.
- Company: Join a vibrant team at GO Outdoors, where adventure awaits.
- Benefits: Enjoy competitive pay, staff discounts, and personal development opportunities.
- Other info: Flexible shifts and opportunities for growth in a supportive workplace.
- Why this job: Be part of a fun, energetic environment while helping others find their outdoor gear.
- Qualifications: Positive attitude, strong communication skills, and a passion for the outdoors.
The predicted salary is between 27100 - 27100 £ per year.
Hourly Rate - £12.81
Role Overview: As a Store Colleague, you will help customers feel welcomed, supported and ready for their next adventure by maintaining a clean, organised shop floor and delivering excellent service.
Key Responsibilities:
- Welcome customers with confidence and energy, offering friendly support and helping them find the right products.
- Use in‑store systems to check stock, share product options and support the full customer journey.
- Keep the shop floor clean, organised and fully replenished, ensuring displays stay fresh and aligned with GO Outdoors standards.
- Support day‑to‑day store tasks, including till duties, restocking and following all safety and store guidelines.
Skills & Experience Required:
- A positive, enthusiastic approach suited to a fast‑paced, customer‑focused retail environment.
- Strong communication skills, confident engaging customers and working as part of a team.
- Willingness to learn, take on new tasks and develop skills in a supportive store environment.
- Flexibility to work a variety of shifts, including weekends, evenings and busy seasonal periods.
- A genuine passion for the outdoors and GO Outdoors product range.
- Proactive attitude, with confidence in approaching customers and supporting sales opportunities.
- Strong attention to detail, ensuring the shop floor is always well-presented and customer-ready.
- Self‑motivated, with a desire to learn, improve and progress within the business.
What We Offer:
- We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered.
- Incremental Holiday Allowance
- Staff Discount on qualifying purchases across Group retail stores and online
- Exclusive Colleague Bike Discount scheme
- Discounted Gym membership
- Personal development opportunities to learn and develop at work
- Access to Apprenticeships and accredited qualifications
Store Colleague in Swindon employer: Go Outdoors
At GO Outdoors, we pride ourselves on being an excellent employer that values each colleague's contributions and fosters a supportive work culture. As a Store Colleague, you will enjoy competitive pay, generous staff discounts, and numerous opportunities for personal development, all while working in a vibrant environment that celebrates a passion for the outdoors. Our commitment to inclusivity and employee growth ensures that you can thrive and progress within our team, making every day at GO Outdoors a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Store Colleague in Swindon
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Go Outdoors, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Go Outdoors!
We think you need these skills to ace Store Colleague in Swindon
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Go Outdoors, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Go Outdoors and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Go Outdoors that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Go Outdoors
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
