At a Glance
- Tasks: Welcome customers, maintain store displays, and support sales in a fast-paced environment.
- Company: Join GO Outdoors, the nation's favourite outdoor retailer, passionate about inspiring adventures.
- Benefits: Enjoy competitive pay, staff discounts, holiday allowance, and personal development opportunities.
- Other info: Be part of a supportive team with great career growth potential.
- Why this job: Make a real impact by helping customers gear up for their outdoor adventures.
- Qualifications: Enthusiastic attitude, strong communication skills, and a passion for the outdoors.
The predicted salary is between 26500 - 26500 € per year.
At GO Outdoors our purpose is strong and clear; “to inspire and equip everyone for life outdoors”. That’s because we passionately believe in the positive benefits of the outdoors, whether that be the daily dog walk or hiking Ben Nevis, horse riding or cold water therapy, we provide the best equipment for all outdoor activities, always at the best price guaranteed!
Our values aren’t just posters on the wall, we live them every day; ‘One Team ‘we are stronger together’, ‘Responsibility ‘we take ownership’, ‘Passion ‘we believe in what we do’ and ‘Integrity ‘we do the right thing’. Clear values which help us to fulfil our mission to be ‘the nations favourite outdoor retailer’. If you share our passion and want to make a difference join our team to be a part of something ‘unbeatable’!
Hourly Rate - £12.81
Role Overview
At GO Outdoors, we don’t just equip adventures — we inspire them. As a Store Colleague, you’ll play an important role in delivering a great in‑store experience every day, helping customers feel welcome, supported, and ready for their next adventure. You’ll bring energy to the shop floor by greeting customers confidently, keeping displays well presented, replenishing stock, and maintaining high service and presentation standards. With a positive attitude, strong teamwork, and a passion for helping people, you’ll help keep the store running smoothly and reflect the high standards we’re known for.
If you’re ready to step into a fast‑paced retail environment, learn new skills, and be part of a supportive team, this is your opportunity to make an impact and build a strong foundation for your future career.
Key Responsibilities
- Welcome customers with confidence and energy, offering friendly support and helping them find the right products for their needs.
- Use in‑store systems to check stock, share product options, and support the full customer journey.
- Keep the shop floor clean, organised, and fully replenished — ensuring displays stay fresh and aligned with GO Outdoors standards.
- Support day‑to‑day store tasks, including till duties, restocking, and following all safety and store guidelines.
Skills & Experience Required
- A positive, enthusiastic approach suited to a fast‑paced, customer‑focused retail environment.
- Strong communication skills, with confidence engaging customers and working as part of a team.
- Willingness to learn, take on new tasks, and develop skills in a supportive store environment.
- Flexibility to work a variety of shifts, including weekends, evenings, and busy seasonal periods.
- A genuine passion for the outdoors and GO Outdoors product range.
- Proactive attitude, with confidence in approaching customers and supporting sales opportunities.
- Strong attention to detail, ensuring the shop floor is always well presented and customer‑ready.
- Self‑motivated, with a desire to learn, improve, and progress within the business.
What We Offer
We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues — regardless of background, identity, or lived experience — can thrive and contribute meaningfully. As part of our successful and continually evolving company, you’ll be encouraged to embrace our core priorities: putting people first, staying connected to our customers, and delivering operational excellence.
We are always exploring new opportunities for growth and welcome individuals who are passionate about making a positive impact every day. We know our employees work tirelessly to make GO Outdoors the success it is today and, in return, we offer some great benefits:
- Incremental Holiday Allowance
- Staff Discount on qualifying purchases across Group retail stores and online
- Exclusive Colleague Bike Discount scheme
- Discounted Gym membership
- Personal development opportunities to learn and develop at work
- Access to Apprenticeships and accredited qualifications
Store Colleague - Tills in Swansea employer: Go Outdoors
At GO Outdoors, we are dedicated to creating an inspiring and supportive work environment where every team member is valued and empowered. Located in Swansea, our store offers a vibrant culture that celebrates teamwork and a shared passion for the outdoors, alongside excellent benefits such as staff discounts, personal development opportunities, and access to apprenticeships. Join us to not only enhance your skills but also to contribute to our mission of making outdoor adventures accessible to everyone.
StudySmarter Expert Advice🤫
We think this is how you could land Store Colleague - Tills in Swansea
✨Tip Number 1
Get to know the store! Before your interview, pop into GO Outdoors and familiarise yourself with the layout, products, and vibe. This shows you’re genuinely interested and ready to jump in.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might help a customer find the right gear or solve a problem. Being prepared will help you shine during the interview.
✨Tip Number 3
Show your passion for the outdoors! Whether it’s hiking, cycling, or camping, share your experiences and how they connect with GO Outdoors’ mission. It’ll make you stand out as a candidate who truly fits the brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can keep an eye on any updates or new opportunities that pop up!
We think you need these skills to ace Store Colleague - Tills in Swansea
Some tips for your application 🫡
Show Your Passion for the Outdoors:When you're writing your application, let your love for the outdoors shine through! Share any personal experiences or adventures that highlight your enthusiasm for outdoor activities. This will resonate with us at GO Outdoors and show that you’re a great fit for our team.
Be Yourself:We want to get to know the real you! Use your own voice in your application and don’t be afraid to show your personality. Whether it’s your sense of humour or your unique perspective, being authentic helps us see how you’d fit into our vibrant team.
Highlight Your Team Spirit:Since we value teamwork, make sure to mention any experiences where you’ve worked well with others. Whether it’s in a previous job, school project, or even a sports team, showing that you can collaborate effectively will definitely catch our eye!
Keep It Neat and Tidy:Presentation matters! Make sure your application is well-organised and free from typos. A clean and professional-looking application reflects your attention to detail, which is super important for keeping our store looking its best. And remember, apply through our website for the best chance!
How to prepare for a job interview at Go Outdoors
✨Know Your Outdoor Stuff
Before the interview, brush up on your knowledge of outdoor activities and the products GO Outdoors offers. Being able to chat about hiking gear or camping essentials will show your genuine passion for the outdoors and help you connect with the interviewers.
✨Show Off Your People Skills
Since this role is all about customer interaction, think of examples from your past experiences where you've successfully engaged with customers or worked as part of a team. Highlighting your strong communication skills will demonstrate that you're ready to welcome customers with confidence and energy.
✨Embrace the Values
Familiarise yourself with GO Outdoors' values: One Team, Responsibility, Passion, and Integrity. Be prepared to discuss how these values resonate with you and how you can embody them in your role as a Store Colleague. This will show that you’re not just looking for a job, but that you want to be part of their mission.
✨Prepare for Practical Scenarios
Think about how you would handle common retail situations, like dealing with a difficult customer or restocking shelves during busy hours. Practising these scenarios can help you feel more confident and ready to tackle the fast-paced environment at GO Outdoors.
