Store Manager - GO Express

Job Description

As a Store Manager at JD Sports, you take full ownership of your store’s performance, culture, and daily execution. You lead from the front — setting expectations, inspiring your team, and driving strong commercial results through confident decision‑making and deep understanding of the JD brand. You create a high‑energy environment where colleagues develop, standards stay consistently high, and customers receive a premium in‑store experience. This role is all about decisive leadership, strategic commercial awareness, and the ability to elevate your team so the store delivers exceptional results every day.

Key Responsibilities

• Lead the store with energy, visibility, and confidence — driving strong performance across sales, service, and operational execution.
• Inspire and motivate the team on the shop floor, creating a high‑impact JD experience that converts customer demand into commercial success.
• Use real‑time performance insights and trading trends to make quick, commercial decisions that elevate store results and maximise every opportunity.
• Maintain JD’s premium operational and visual standards — ensuring product availability, impactful presentation, and a safe, compliant environment.
• Develop and grow talent within the store, providing coaching, structured feedback, and clear progression pathways to build future JD leaders.

Skills & Experience Required

• Proven experience in retail management with the ability to lead and motivate teams in a fast‑moving, high‑energy environment.
• Dynamic, confident leader who can drive a performance‑focused culture and inspire colleagues at every level.
• Commercially sharp with strong capability in interpreting performance data, product trends, and customer behaviour.
• Excellent communication and interpersonal skills, supporting strong teamwork, engagement, and professional customer interactions.
• Demonstrated success in delivering strong sales results and maintaining exceptional operational standards.

Desirable Attributes

• Passionate about trainers, sports fashion, and the JD brand identity.
• Proactive, solutions‑driven leader who thrives in a fast‑paced, ever‑evolving retail environment.
• Hands‑on and highly visible on the shop floor, leading by example across all areas of the store.
• Resilient, adaptable, and composed during busy trading periods, product launches, and high‑pressure moments.

What We Offer

We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues regardless of background, identity, or lived experience can thrive and contribute meaningfully.

• Incremental Holiday Allowance
• Staff Discount on qualifying purchases across Group retail stores and online
• Exclusive Colleague Bike Discount scheme
• Discounted Gym membership
• Personal development opportunities to learn and develop at work
• Access to Apprenticeships and accredited qualifications