At a Glance
- Tasks: Welcome customers, maintain store presentation, and support sales in a fast-paced environment.
- Company: GO Outdoors, the nation's favourite outdoor retailer with a passion for adventure.
- Benefits: Competitive hourly rate, staff discounts, holiday allowance, and personal development opportunities.
- Other info: Flexible shifts available, with opportunities for growth and learning.
- Why this job: Join a supportive team and inspire others to enjoy the great outdoors.
- Qualifications: Enthusiastic attitude, strong communication skills, and a passion for outdoor activities.
The predicted salary is between 26500 - 26500 £ per year.
At GO Outdoors our purpose is strong and clear; “to inspire and equip everyone for life outdoors”. That’s because we passionately believe in the positive benefits of the outdoors, whether that be the daily dog walk or hiking Ben Nevis, horse riding or cold water therapy, we provide the best equipment for all outdoor activities, always at the best price guaranteed! Our values aren’t just posters on the wall, we live them every day; ‘One Team’ we are stronger together, ‘Responsibility’ we take ownership, ‘Passion’ we believe in what we do and ‘Integrity’ we do the right thing. Clear values which help us to fulfil our mission to be ‘the nation’s favourite outdoor retailer’. If you share our passion and want to make a difference, join our team to be a part of something unstoppable.
Hourly Rate - £12.81
Role Overview
At GO Outdoors, we don’t just equip adventures — we inspire them. As a Store Colleague, you’ll play an important role in delivering a great in-store experience every day, helping customers feel welcome, supported, and ready for their next adventure. You’ll bring energy to the shop floor by greeting customers confidently, keeping displays well presented, replenishing stock, and maintaining high service and presentation standards. With a positive attitude, strong teamwork, and a passion for helping people, you’ll help keep the store running smoothly and reflect the high standards we’re known for. If you’re ready to step into a fast‑paced retail environment, learn new skills, and be part of a supportive team, this is your opportunity to make an impact and build a strong foundation for your future career.
Key Responsibilities
- Welcome customers with confidence and energy, offering friendly support and helping them find the right products for their needs.
- Use in‑store systems to check stock, share product options, and support the full customer journey.
- Keep the shop floor clean, organised, and fully replenished — ensuring displays stay fresh and aligned with GO Outdoors standards.
- Support day‑to‑day store tasks, including till duties, restocking, and following all safety and store guidelines.
Skills & Experience Required
- A positive, enthusiastic approach suited to a fast‑paced, customer‑focused retail environment.
- Strong communication skills, with confidence engaging customers and working as part of a team.
- Willingness to learn, take on new tasks, and develop skills in a supportive store environment.
- Flexibility to work a variety of shifts, including weekends, evenings, and busy seasonal periods.
- A genuine passion for the outdoors and GO Outdoors product range.
- Proactive attitude, with confidence in approaching customers and supporting sales opportunities.
- Strong attention to detail, ensuring the shop floor is always well presented and customer‑ready.
- Self‑motivated, with a desire to learn, improve, and progress within the business.
What We Offer
- Incremental Holiday Allowance
- Staff Discount on qualifying purchases across Group retail stores and online
- Exclusive Colleague Bike Discount scheme
- Discounted Gym membership
- Personal development opportunities to learn and develop at work
- Access to Apprenticeships and accredited qualifications
We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues — regardless of background, identity, or lived experience — can thrive and contribute meaningfully.
Store Colleague in Penrith employer: Go Outdoors
At GO Outdoors, we are not just about selling outdoor gear; we are dedicated to fostering a vibrant and inclusive work culture where every Store Colleague can thrive. Located in the beautiful town of Penrith, our team enjoys a supportive environment that encourages personal growth through training and development opportunities, alongside benefits like staff discounts and gym memberships. Join us to be part of a passionate team that shares your love for the outdoors and is committed to making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Store Colleague in Penrith
✨Tip Number 1
Get to know the company! Before your interview, dive into GO Outdoors' mission and values. Show us that you’re not just another candidate but someone who genuinely shares our passion for the outdoors.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your enthusiasm and ability to engage with customers. We want to see how you’d bring energy to the shop floor!
✨Tip Number 3
Be ready to showcase your teamwork! Share examples of how you've worked well in a team before. At GO Outdoors, we believe in 'One Team', so let us know how you can contribute to that spirit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our unstoppable team at GO Outdoors.
We think you need these skills to ace Store Colleague in Penrith
Some tips for your application 🫡
Show Your Passion for the Outdoors:When you're writing your application, let your love for the outdoors shine through! Share any personal experiences or activities that connect you to the great outdoors. This will show us that you truly align with our mission at GO Outdoors.
Be Yourself:We want to get to know the real you! Use your own voice in your application and don’t be afraid to show your personality. Whether it’s your enthusiasm for helping customers or your teamwork spirit, let us see what makes you unique.
Tailor Your Application:Make sure to read the job description carefully and highlight how your skills and experiences match what we’re looking for. Mention specific responsibilities from the role and how you can contribute to our team at GO Outdoors.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and you’ll be one step closer to joining our unstoppable team. Don’t miss out on this opportunity!
How to prepare for a job interview at Go Outdoors
✨Know Your Outdoor Stuff
Before the interview, brush up on your knowledge of outdoor activities and the products GO Outdoors offers. Being able to chat about your own experiences with hiking, camping, or any outdoor pursuits will show your passion and help you connect with the interviewer.
✨Show Off Your Team Spirit
Since teamwork is a big part of the role, think of examples from your past where you worked well in a team. Be ready to share how you contributed to group success and how you can bring that same energy to GO Outdoors.
✨Practice Your Customer Service Skills
Prepare for situational questions about customer service. Think about how you would handle different scenarios, like a customer looking for a specific product or dealing with a complaint. Demonstrating your proactive attitude and problem-solving skills will impress the interviewer.
✨Be Ready to Learn
Express your willingness to learn and grow within the company. Talk about your desire to develop new skills and take on new tasks. This shows that you're not just looking for a job, but are genuinely interested in building a career with GO Outdoors.
