At a Glance
- Tasks: Welcome customers, maintain store presentation, and support sales in a vibrant retail environment.
- Company: GO Outdoors, where we inspire adventures and value every team member.
- Benefits: Competitive hourly rate, staff discounts, holiday allowance, and personal development opportunities.
- Other info: Flexible shifts and opportunities for growth in a supportive workplace.
- Why this job: Join a passionate team and help customers gear up for their next outdoor adventure.
- Qualifications: Enthusiastic attitude, strong communication skills, and a love for the outdoors.
The predicted salary is between 26500 - 27500 £ per year.
At GO Outdoors, we don’t just equip adventures — we inspire them. As a Store Colleague, you’ll play an important role in delivering a great in-store experience every day, helping customers feel welcome, supported, and ready for their next adventure. You’ll bring energy to the shop floor by greeting customers confidently, keeping displays well presented, replenishing stock, and maintaining high service and presentation standards. With a positive attitude, strong teamwork, and a passion for helping people, you’ll help keep the store running smoothly and reflect the high standards we’re known for.
Hourly Rate: 12.81
Key Responsibilities
- Welcome customers with confidence and energy, offering friendly support and helping them find the right products for their needs.
- Use in-store systems to check stock, share product options, and support the full customer journey.
- Keep the shop floor clean, organised, and fully replenished — ensuring displays stay fresh and aligned with GO Outdoors standards.
- Support day-to-day store tasks, including till duties, restocking, and following all safety and store guidelines.
Skills & Experience Required
- A positive, enthusiastic approach suited to a fast-paced, customer-focused retail environment.
- Strong communication skills, with confidence engaging customers and working as part of a team.
- Willingness to learn, take on new tasks, and develop skills in a supportive store environment.
- Flexibility to work a variety of shifts, including weekends, evenings, and busy seasonal periods.
- A genuine passion for the outdoors and GO Outdoors product range.
- Proactive attitude, with confidence in approaching customers and supporting sales opportunities.
- Strong attention to detail, ensuring the shop floor is always well presented and customer-ready.
- Self-motivated, with a desire to learn, improve, and progress within the business.
What We Offer
We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues — regardless of background, identity, or lived experience — can thrive and contribute meaningfully.
Benefits include:
- Incremental Holiday Allowance
- Staff Discount on qualifying purchases across Group retail stores and online
- Exclusive Colleague Bike Discount scheme
- Discounted Gym membership
- Personal development opportunities to learn and develop at work
- Access to Apprenticeships and accredited qualifications
Store Colleague in Inverness employer: Go Outdoors
At GO Outdoors, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As a Store Colleague in Inverness, you'll enjoy a supportive environment that encourages personal growth through development opportunities and access to apprenticeships. With benefits like a generous staff discount, incremental holiday allowance, and discounted gym memberships, we ensure our team members feel valued and empowered to inspire customers on their outdoor adventures.
StudySmarter Expert Advice🤫
We think this is how you could land Store Colleague in Inverness
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GO Outdoors. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their adventure.
✨Tip Number 2
Practice your customer service skills! Since you'll be engaging with customers daily, think of scenarios where you can demonstrate your enthusiasm and problem-solving abilities. Role-play with a friend or family member to build your confidence.
✨Tip Number 3
Dress the part! When you go for your interview, wear something that reflects the outdoor spirit of GO Outdoors. It shows you understand the brand and are ready to represent it well on the shop floor.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Colleague in Inverness
Some tips for your application 🫡
Show Your Passion for the Outdoors:When you're writing your application, let your love for the outdoors shine through! Mention any personal experiences or adventures that relate to our products and how they inspire you. This will show us that you're not just looking for a job, but you genuinely care about what we do.
Be Yourself:We want to get to know the real you! Use your own voice in your application and don’t be afraid to show your personality. Whether it’s your enthusiasm for helping customers or your teamwork spirit, let us see what makes you unique and how you can contribute to our store.
Highlight Relevant Experience:If you've worked in retail or have experience in customer service, make sure to highlight that! Share specific examples of how you've helped customers or contributed to a team. This will help us understand how you can bring your skills to our store and enhance the customer experience.
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s straightforward and ensures that we receive all the necessary information to consider you for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Go Outdoors
✨Show Your Enthusiasm for the Outdoors
Make sure to express your genuine passion for outdoor activities and products during the interview. Share personal experiences or adventures that highlight your love for the outdoors, as this will resonate with the company's values and show that you're a great fit for the role.
✨Demonstrate Strong Communication Skills
Practice engaging in friendly conversations and showcasing your ability to connect with customers. You might want to role-play common customer scenarios with a friend to build your confidence in greeting customers and assisting them with their needs.
✨Prepare for Teamwork Questions
Since teamwork is crucial in this role, think of examples from past experiences where you successfully collaborated with others. Be ready to discuss how you contributed to a team goal or helped a colleague, as this will highlight your ability to work well in a fast-paced environment.
✨Know the Store and Its Products
Familiarise yourself with GO Outdoors' product range and any current promotions. This knowledge will not only impress your interviewers but also allow you to speak confidently about how you can help customers find the right products for their adventures.
