At a Glance
- Tasks: Lead the team, deliver excellent customer service, and maintain store standards.
- Company: GO Outdoors, passionate about making the outdoors accessible for everyone.
- Benefits: Flexible part-time hours, employee discounts, and a supportive team environment.
- Other info: Join a vibrant team and grow your career in a dynamic retail environment.
- Why this job: Empower adventurers and inspire others to enjoy the great outdoors.
- Qualifications: Previous supervisory experience in retail and strong communication skills.
The predicted salary is between 9.9 - 12.1 £ per hour.
This is GO Outdoors.
Made for Exploring.
Built for Everyone.
At GO Outdoors, our purpose is simple: to inspire and equip everyone for life outdoors.
From hikers to cyclists, cold-water dippers to weekend campers, we believe the outdoors should be for all - and we’re here to make it accessible with trusted kit and unbeatable value.
We’re passionate, practical, and people focused.
Our values - welcoming, responsible, authentic, and innovative - guide everything we do as we help the nation discover the joy of being out there.
If you’re driven to empower every kind of adventurer and make the outdoors accessible to all, you’ll feel right at home with us.
This is your moment.
This is GO Outdoors.
Are you in?
Role Overview
As a Supervisor, you play a key role in supporting the smooth running of the shop floor and delivering the high service standards our customers expect.
You play an active role in supporting colleagues throughout each shift, helping to maintain high standards of service, presentation and store performance.
You’ll also support daily operational tasks as directed by Store Management.
Key Responsibilities
- Deliver excellent customer service by supporting customers, resolving queries, and ensuring team presentation meets brand expectations.
- Support sales performance by monitoring service levels, using in-store devices to offer the full product range, and assisting with effective product placement.
- Maintain strong visual and operational standards by keeping the shop floor clean, organised, and aligned with brand standards and company expectations.
- Assist with daily operational duties including opening and closing procedures, cashing up, and supporting accurate till operations.
Skills & Experience Required
- Previous supervisory or team-leader experience in fast-paced retail or customer-facing environments.
- Strong communication skills with the ability to guide and support colleagues on the shop floor.
- Excellent attention to detail with the ability to uphold high standards in service, presentation, and store operations.
- Strong interest in retail, solid product and trend awareness, and the ability to promote company values and behaviours.
Desirable Attributes
- Positive and proactive leader who enjoys supporting colleagues and contributing to a busy retail environment.
- Effective problem-solver with strong customer service and resolution skills.
- Interest in visual merchandising and product presentation.
- Team-focused mindset with a positive, supportive approach.
Due to the high volumes of applications our opportunities attract, it takes time to review them all.
If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion.
Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team.
Shortlisted candidates will then be invited to interview with the hiring manager.
- Thank you again for your time #GO
- #J-18808-Ljbffr
Supervisor - Part Time in Torquay employer: GO Outdoors LTD
JD Sports is an exceptional employer that fosters a dynamic and inclusive work culture, where your leadership can truly shine. With a strong emphasis on employee development, you will have access to training and growth opportunities that empower you to advance your career while delivering a premium retail experience. Located in the heart of the UK, our stores offer a vibrant atmosphere that encourages teamwork and innovation, making it a rewarding place to work for those passionate about sports retail.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Part Time in Torquay
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including GO Outdoors LTD, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Supervisor - Part Time in Torquay
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like GO Outdoors LTD that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at GO Outdoors LTD will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about GO Outdoors LTD and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at GO Outdoors LTD
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at GO Outdoors LTD, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at GO Outdoors LTD!
