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For Companies At a Glance
- Tasks: Lead daily store operations, drive sales, and manage a motivated team.
- Company: Join GO Outdoors, the nation's favourite outdoor retailer with a passion for the outdoors.
- Benefits: Competitive salary, employee discounts, and opportunities for personal growth.
- Why this job: Make a real impact in inspiring others to enjoy the great outdoors.
- Qualifications: Experience in retail management and a passion for outdoor activities.
- Other info: Be part of a supportive team that values integrity, responsibility, and passion.
The predicted salary is between 28800 - 43200 ÂŁ per year.
At GO Outdoors our purpose is strong and clear; âto inspire and equip everyone for life outdoorsâ. Thatâs because we passionately believe in the positive benefits of the outdoors, whether that be the daily dog walk or hiking Ben Nevis, horse riding or cold water therapy, we provide the best equipment for all outdoor activities, always at the best price guaranteed!
Our values arenât just posters on the wall, we live them every day; âOne Team âwe are stronger togetherâ, âResponsibility âwe take ownershipâ, âPassion âwe believe in what we doâ and âIntegrity âwe do the right thingâ. Clear values which help us to fulfil our mission to be âthe nationâs favourite outdoor retailerâ. If you share our passion and want to make a difference join our team to be a part of something âunbeatableâ!
Role overview
The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals.
Responsibilities
- Effectively run all store operations to meet or exceed sales and KPI targets.
- Set clear sales goals, track performances, and evolve processes to ensure continuous store growth.
- Create and maintain colleague schedules to ensure proper coverage and productivity.
- Build a positive team culture through recruiting, training, and continuously developing your team.
- Analyse sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity operationally and commercially.
- Develop and implement strategies to meet and exceed sales targets.
- Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques.
- Ensure merchandise displays are attractive and align to brand guidelines.
- Deliver the highest level of service in store to achieve a positive Net Promoter Score (NPS).
- Address customer inquiries, feedback, and complaints in a timely and professional manner.
- Drive existing customer loyalty programs and promotions to enhance customer engagement.
- Maintain compliance with company policies, procedures, and regulatory requirements.
- Monitor and control store expenses to stay within budget.
- Ensure the store complies with health and safety regulations.
Store Manager in Surrey employer: GO Outdoors LTD
Contact Detail:
GO Outdoors LTD Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Store Manager in Surrey
â¨Tip Number 1
Get to know the company inside out! Research GO Outdoors, their values, and what makes them tick. This way, when you chat with them, you can show that you're not just another candidate but someone who genuinely shares their passion for the outdoors.
â¨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Store Manager role. Plus, it shows your enthusiasm and initiative!
â¨Tip Number 3
Prepare for the interview by practising common questions related to team management and sales strategies. Think of examples from your past experiences that highlight your leadership skills and how you've driven sales performance in previous roles.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen. Plus, it shows youâre serious about joining the GO Outdoors team and ready to make a difference in the outdoor retail world.
We think you need these skills to ace Store Manager in Surrey
Some tips for your application đŤĄ
Show Your Passion for the Outdoors: When writing your application, let your love for the outdoors shine through! Share personal experiences that connect you to our mission of inspiring others to enjoy nature. We want to see how you embody our values in your everyday life.
Tailor Your Application: Make sure to customise your CV and cover letter for the Store Manager role. Highlight relevant experience in retail management, team leadership, and customer service. We appreciate when candidates take the time to align their skills with what weâre looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We love a well-structured application that clearly outlines your achievements and how they relate to the role.
Apply Through Our Website: Donât forget to submit your application through our website! Itâs the best way for us to receive your details and ensures youâre considered for the position. Plus, it shows youâre serious about joining our unbeatable team!
How to prepare for a job interview at GO Outdoors LTD
â¨Know Your Outdoor Stuff
Make sure you brush up on your knowledge of outdoor activities and equipment. GO Outdoors is all about inspiring people for life outdoors, so showing your passion for hiking, camping, or any outdoor pursuits will definitely impress them.
â¨Emphasise Team Spirit
Since the company values teamwork, be ready to share examples of how you've worked effectively in a team. Highlight experiences where you took ownership and contributed to a positive team culture, as this aligns with their 'One Team' value.
â¨Show Your Sales Savvy
Prepare to discuss your experience with driving sales and meeting targets. Bring specific examples of how you've analysed sales data and made decisions that led to growth. This will demonstrate your ability to meet and exceed the store's sales goals.
â¨Customer Service is Key
GO Outdoors prides itself on exceptional customer service, so be ready to talk about how you've handled customer inquiries and complaints in the past. Share stories that showcase your commitment to delivering a great customer experience and improving customer loyalty.