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- Tasks: Deliver exceptional customer service and drive sales in a vibrant retail environment.
- Company: GO Outdoors inspires everyone to enjoy the outdoors with top-notch gear at unbeatable prices.
- Benefits: Enjoy 25% off products, exclusive discounts, health plans, and opportunities for personal development.
- Why this job: Join a passionate team that values integrity, teamwork, and making a positive impact outdoors.
- Qualifications: A positive attitude, strong communication skills, and flexibility for various shifts are essential.
- Other info: Entry-level position with great career progression opportunities and a supportive work culture.
The predicted salary is between 20000 - 30000 ÂŁ per year.
Join to apply for the Store Colleague – Tills role at GO Outdoors LTD
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Join to apply for the Store Colleague – Tills role at GO Outdoors LTD
At GO Outdoors our purpose is strong and clear; âto inspire and equip everyone for life outdoorsâ. Thatâs because we passionately believe in the positive benefits of the outdoors, whether that be the daily dog walk or hiking Ben Nevis, horse riding or cold water therapy, we provide the best equipment for all outdoor activities, always at the best price guaranteed! Our values arenât just posters on the wall, we live them every day; âOne Team âwe are stronger togetherâ, âResponsibility âwe take ownershipâ, âPassion âwe believe in what we doâ and âIntegrity âwe do the right thingâ. Clear values which help us to fulfil our mission to be âthe nations favourite outdoor retailerâ. If you share our passion and want to make a difference join our team to be a part of something âunbeatableâ!
Role Overview
We are seeking an enthusiastic SalesAssistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities
- Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
- Drive and exceed sales targets by utilizingin-store devices, offering the full product range, and maximizing opportunities for add-on sales.
- Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
- Support overall store operations by assistingin other departments as needed, representingthe company professionally, and adhering to safety guidelines.
- Process sales transactions, including cash handling and card payments accurately.
- Upsell and cross-sell products to maximise sales opportunities.
- Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
- Address and resolve customer queries in a professional manner.
- Work closely with other sales assistants and team members to achieve store targets.
Role Objectivesand KPIâs
- Contribute to achieving or exceeding the stores monthly sales target.
- Drive all additionalKPIs including but not limited to Units, Conversion, ATV, UPT.
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promotor Score.
- Ensure all stock on the shop floor is fully replenished
Skills And Experience
- A positive attitude towards a fast-paced, customer focused retail environment.
- An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.
- Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits
We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits:
- Company discount of 25% off a large number ofproducts in-store and online (JD Sports, Size?,Foot Patrol, Blacks, Millets, GO Outdoors)
- Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)
- Access to counselling services, digital healthand well-being advice through our benefits platform (TELUS Health)
- Health cash plans
- Wide range of internal development courses to support personal and professional development throughout your career journey with the Group
- Access to apprenticeships & accredited qualifications – Earn while you learn and gain nationally recognised qualifications (England Only)
- Discounted Gym memberships at JD Gyms
- Access to colleague networks, to share lived experiences and support initiatives that drive positive change.
- Opportunities to volunteer and contribute to JD Foundation
- Employer engagement forums to help influence positive change
- Incremental Holiday Allowance
Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don\’t hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time
#GO
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
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Industries
Retail
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Store Colleague - Tills employer: GO Outdoors LTD
Contact Detail:
GO Outdoors LTD Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Store Colleague - Tills
â¨Tip Number 1
Familiarise yourself with GO Outdoors' product range and values. Understanding their mission to inspire outdoor activities will help you connect with customers and demonstrate your passion during the interview.
â¨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided exceptional service in previous roles. This will highlight your ability to create a positive shopping experience, which is crucial for the Store Colleague position.
â¨Tip Number 3
Be ready to discuss your flexibility and willingness to work various shifts, including weekends and holidays. This shows your commitment to the team and aligns with the store's operational needs.
â¨Tip Number 4
Prepare to talk about your teamwork experiences. Since the role emphasises collaboration, sharing instances where you've successfully worked with others will demonstrate that you embody the 'One Team' value.
We think you need these skills to ace Store Colleague - Tills
Some tips for your application đŤĄ
Understand the Role: Read through the job description carefully to understand the responsibilities and skills required for the Store Colleague - Tills position. Tailor your application to highlight how your experience aligns with these requirements.
Show Your Passion: In your cover letter, express your enthusiasm for outdoor activities and how they relate to the company's mission. Mention any relevant experiences that demonstrate your passion for the outdoors and customer service.
Highlight Relevant Skills: Make sure to emphasise your interpersonal and communication skills in your CV. Provide examples of how you've successfully engaged with customers in previous roles, especially in a retail environment.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at GO Outdoors LTD
â¨Show Your Passion for the Outdoors
Since GO Outdoors is all about inspiring people to enjoy outdoor activities, make sure to express your enthusiasm for the outdoors during the interview. Share personal experiences or hobbies that relate to outdoor activities to demonstrate your alignment with the company's values.
â¨Emphasise Customer Service Skills
As a Store Colleague, providing exceptional customer service is key. Prepare examples of how you've successfully handled customer interactions in the past, focusing on your ability to resolve queries and create a positive shopping experience.
â¨Demonstrate Team Spirit
GO Outdoors values teamwork, so be ready to discuss how you work well with others. Share instances where you've collaborated with colleagues to achieve goals or improve store performance, highlighting your commitment to being part of 'One Team'.
â¨Prepare for Sales Scenarios
Expect questions related to sales targets and upselling. Think of specific situations where you've successfully driven sales or maximised opportunities for add-on sales. This will show your understanding of the role and your ability to contribute to the store's success.
