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- Tasks: Deliver exceptional customer service and drive sales in a vibrant retail environment.
- Company: Join GO Outdoors, the nation's favourite outdoor retailer with a passion for the outdoors.
- Benefits: Enjoy 25% off products, exclusive discounts, health plans, and career development opportunities.
- Why this job: Be part of a passionate team that inspires others to enjoy the great outdoors.
- Qualifications: Positive attitude, strong communication skills, and a willingness to learn.
- Other info: Flexible shifts, volunteer opportunities, and a supportive work culture.
Join to apply for the Store Colleague â Naylors role at GO Outdoors LTD
1 day ago Be among the first 25 applicants
At GO Outdoors our purpose is strong and clear; âto inspire and equip everyone for life outdoorsâ. Thatâs because we passionately believe in the positive benefits of the outdoors, whether that be the daily dog walk or hiking Ben Nevis, horse riding or cold water therapy, we provide the best equipment for all outdoor activities, always at the best price guaranteed! Our values arenât just posters on the wall, we live them every day; âOne Teamâ â we are stronger together, âResponsibilityâ â we take ownership, âPassionâ â we believe in what we do, and âIntegrityâ â we do the right thing. Clear values which help us to fulfil our mission to be âthe nation\âs favourite outdoor retailerâ. If you share our passion and want to make a difference join our team to be a part of something âunbeatableâ!
Role overview
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities
Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme. Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales. Maintain high visual and merchandising standards by ensuring the shop floor is clean, wellâstocked, and displays are organized according to brand guidelines. Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines. Process sales transactions, including cash handling and card payments accurately. Upsell and crossâsell products to maximise sales opportunities. Maintain stock levels on the shop floor and ensure shelves are wellâorganized and appealing. Address and resolve customer queries in a professional manner. Work closely with other sales assistants and team members to achieve store targets.
Role objectives and KPIâs
Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or crossâselling targets. Maintain a high Net Promotor Score. Ensure all stock on the shop floor is fully replenished.
Skills and Experience
A positive attitude towards a fastâpaced, customer focused retail environment. An ability to enthusiastically look at a challenge as an opportunity to develop yourself, your career and learn new skills. Confident interpersonal and communication skills who thrives in social situations through engagement with customers. Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits
- Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
- Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)
- Access to counselling services, digital health and wellâbeing advice through our benefits platform (TELUS Health)
- Health cash plans
- Wide range of internal development courses to support personal and professional development throughout your career journey with the Group
- Access to apprenticeships & accredited qualifications â Earn while you learn and gain nationally recognised qualifications (England Only)
- Discounted gym memberships at JD Gyms
- Access to colleague networks, to share lived experiences and support initiatives that drive positive change
- Opportunities to volunteer and contribute to JD Foundation
- Employer engagement forums to help influence positive change
- Incremental holiday allowance
If you don\ât hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion. Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time #GO
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Store Colleague - Naylors employer: GO Outdoors LTD
Contact Detail:
GO Outdoors LTD Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Store Colleague - Naylors
â¨Tip Number 1
Get to know the company! Before your interview, dive into GO Outdoors' values and mission. Show us that youâre not just another candidate but someone who genuinely shares our passion for the outdoors.
â¨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and confidently when itâs your turn to shine.
â¨Tip Number 3
Dress the part! Make sure you look smart and presentable for your interview. We want to see that you take pride in your appearance and understand the importance of representing our brand well.
â¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us that youâre keen on the role and appreciate the opportunity to chat with us.
We think you need these skills to ace Store Colleague - Naylors
Some tips for your application đŤĄ
Show Your Passion for the Outdoors: When you're writing your application, let your love for outdoor activities shine through! Mention any experiences you have that relate to the role, whether it's hiking, camping, or just enjoying nature. We want to see that you share our enthusiasm!
Highlight Your Customer Service Skills: Make sure to emphasise your experience in providing exceptional customer service. Talk about how you've gone above and beyond for customers in the past. Remember, weâre all about creating a fantastic shopping experience at GO Outdoors!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why youâd be a great fit for the Store Colleague role.
Apply Through Our Website: Donât forget to submit your application through our website! Itâs the best way for us to receive your details and ensures youâre considered for the role. Plus, itâs super easy to do!
How to prepare for a job interview at GO Outdoors LTD
â¨Know the Brand
Before your interview, dive deep into GO Outdoors and their mission. Understand their values like 'One Team' and 'Integrity'. This will not only help you answer questions but also show your genuine interest in being part of their team.
â¨Show Your Passion for the Outdoors
Since the role is all about inspiring others to enjoy outdoor activities, share your own experiences with outdoor pursuits. Whether it's hiking, cycling, or camping, let your enthusiasm shine through â itâs a great way to connect with the interviewers.
â¨Prepare for Customer Scenarios
Think of examples where you've provided exceptional customer service or resolved a tricky situation. Be ready to discuss how you would handle specific customer queries or upselling opportunities, as this is key for the Store Colleague role.
â¨Dress the Part
Make sure to dress appropriately for the interview. A smart-casual look that reflects the outdoor lifestyle can make a positive impression. It shows that you understand the brand and are ready to represent them well.
