At a Glance
- Tasks: Join us as a Store Colleague, delivering top-notch customer service and driving sales.
- Company: GO Outdoors inspires everyone to enjoy the great outdoors with quality gear at unbeatable prices.
- Benefits: Enjoy 25% off products, exclusive discounts, health plans, and personal development opportunities.
- Other info: Opportunities for career progression and access to apprenticeships available.
- Why this job: Be part of a passionate team that values integrity, responsibility, and personal growth.
- Qualifications: A positive attitude, strong communication skills, and flexibility for various shifts are essential.
The predicted salary is between 20000 - 28000 € per year.
Hourly Rate - £12.81
Role Overview
At the JD Group, we don’t just follow trends — we set them. As a Store Colleague, you’ll play an important role in delivering outstanding experience every day, helping customers feel valued, supported, and excited about our products. You’ll bring energy to the shop floor by greeting customers confidently, keeping displays looking sharp, replenishing stock, and maintaining high service and presentation standards. If you’re ready to step into a fast‑paced retail environment, learn new skills, and be part of a supportive team, this is your opportunity to make an impact and build a strong foundation for your future career.
Key Responsibilities
- Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
- Use in‑store devices to check stock, share product options, and support the full customer experience.
- Keep the shop floor clean, tidy, and fully replenished—making sure displays stay fresh and on‑brand.
- Support day‑to‑day store tasks, including till work, restocking, and following all safety and store guidelines.
Skills & Experience Required
- A positive, enthusiastic approach suited to a fast‑paced, customer‑focused retail environment.
- Strong communication skills, with confidence engaging customers and working as part of a team.
- Willingness to learn, take on new tasks, and grow your skills in a supportive store environment.
- Flexibility to work various shifts, including weekends, evenings, and busy seasonal periods.
Desirable Attributes
- A genuine passion for JD’s brands, trends, and the latest products.
- Proactive attitude, with the confidence to approach customers and support sales opportunities.
- Strong attention to detail, ensuring the shop floor always looks sharp and ready.
- Self‑motivation, with a desire to improve and progress within JD Group.
What We Offer
- Incremental Holiday Allowance
- Staff Discount on qualifying purchases across Group retail stores and online
- Exclusive Colleague Bike Discount scheme
- Discounted Gym membership
- Personal development opportunities to learn and develop at work
- Access to Apprenticeships and accredited qualifications
We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues regardless of background, identity, or lived experience can thrive and contribute meaningfully.
If you're passionate about contributing to an inclusive, people‑first, and customer‑centric organisation and are motivated by continuous growth and operational excellence, we’d love to hear from you.
Store Colleague in Shrewsbury employer: GO Outdoors LTD
At GO Outdoors, we are dedicated to inspiring and equipping everyone for life outdoors, fostering a vibrant work culture that embodies our core values of teamwork, responsibility, passion, and integrity. As a Store Colleague, you will enjoy exceptional employee benefits, including a generous discount on products, access to professional development courses, and opportunities for career progression within a supportive environment. Join us in making a meaningful impact while enjoying the great outdoors and being part of a team that truly values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Store Colleague in Shrewsbury
✨Tip Number 1
Familiarise yourself with GO Outdoors' product range and values. Understanding their mission to inspire outdoor activities will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided exceptional service in previous roles. Highlighting your ability to engage with customers will set you apart from other candidates.
✨Tip Number 3
Be ready to discuss your flexibility and willingness to work various shifts, including weekends and holidays. This shows your commitment to being a team player and meeting the store's needs.
✨Tip Number 4
Prepare to talk about your sales experience, particularly any achievements in upselling or cross-selling. Demonstrating your ability to drive sales will align with the role's objectives and KPIs.
We think you need these skills to ace Store Colleague in Shrewsbury
Some tips for your application 🫡
Understand the Company Values:Before applying, take some time to understand GO Outdoors' values such as teamwork, responsibility, passion, and integrity. Reflect these values in your application to show that you align with their mission.
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and retail. Use specific examples that demonstrate your ability to provide exceptional service and meet sales targets.
Craft a Compelling Cover Letter:Write a cover letter that expresses your enthusiasm for outdoor activities and how you can contribute to the team. Mention any personal experiences that relate to the outdoors to make your application stand out.
Prepare for the Interview:If selected for an interview, prepare by thinking about how you would handle various customer service scenarios. Be ready to discuss your previous experiences and how they relate to the role of a Store Colleague.
How to prepare for a job interview at GO Outdoors LTD
✨Show Your Passion for the Outdoors
Make sure to express your enthusiasm for outdoor activities during the interview. Share personal experiences that highlight your love for the outdoors, as this aligns with the company's mission to inspire and equip everyone for life outdoors.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight situations where you went above and beyond to ensure customer satisfaction, as this is a key responsibility for the Store Colleague role.
✨Understand the Brand Values
Familiarise yourself with GO Outdoors' values: One Team, Responsibility, Passion, and Integrity. Be ready to discuss how you embody these values in your work ethic and interactions with customers and colleagues.
✨Prepare for Sales Scenarios
Think about how you would approach upselling or cross-selling products. Be prepared to discuss strategies you might use to drive sales and exceed targets, as this is crucial for the role and will demonstrate your proactive attitude.
