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- Tasks: Engage customers and provide top-notch service while driving sales in a vibrant retail environment.
- Company: GO Outdoors is dedicated to inspiring everyone for outdoor adventures with quality gear at unbeatable prices.
- Benefits: Enjoy 25% off products, exclusive discounts, health plans, and opportunities for personal development.
- Why this job: Join a passionate team that values integrity and teamwork, making a real impact in the outdoor community.
- Qualifications: A positive attitude, strong communication skills, and flexibility to work various shifts are essential.
- Other info: This entry-level role offers great career progression and the chance to earn recognised qualifications.
The predicted salary is between 24000 - 36000 ÂŁ per year.
At GO Outdoors our purpose is strong and clear; âto inspire and equip everyone for life outdoorsâ. Thatâs because we passionately believe in the positive benefits of the outdoors, whether that be the daily dog walk or hiking Ben Nevis, horse riding or cold water therapy, we provide the best equipment for all outdoor activities, always at the best price guaranteed! Our values arenât just posters on the wall, we live them every day; âOne Team âwe are stronger togetherâ, âResponsibility âwe take ownershipâ, âPassion âwe believe in what we doâ and âIntegrity âwe do the right thingâ. Clear values which help us to fulfil our mission to be âthe nations favourite outdoor retailerâ. If you share our passion and want to make a difference join our team to be a part of something âunbeatableâ!
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities
- Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
- Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
- Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
- Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
- Process sales transactions, including cash handling and card payments accurately.
- Upsell and cross-sell products to maximise sales opportunities.
- Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
- Address and resolve customer queries in a professional manner.
- Work closely with other sales assistants and team members to achieve store targets.
Role Objectives And KPIâs
- Contribute to achieving or exceeding the stores monthly sales target.
- Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promoter Score.
- Ensure all stock on the shop floor is fully replenished.
Skills And Experience
- A positive attitude towards a fast-paced, customer focused retail environment.
- An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.
- Confident interpersonal and communication skills who thrives in social situations through engagement with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits
- Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors).
- Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health).
- Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health).
- Health cash plans.
- Wide range of internal development courses to support personal and professional development throughout your career journey with the Group.
- Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only).
- Discounted Gym memberships at JD Gyms.
- Access to colleague networks, to share lived experiences and support initiatives that drive positive change.
- Opportunities to volunteer and contribute to JD Foundation.
- Employer engagement forums to help influence positive change.
- Incremental Holiday Allowance.
Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion. Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time.
Store Colleague employer: GO Outdoors LTD
Contact Detail:
GO Outdoors LTD Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Store Colleague
â¨Tip Number 1
Familiarise yourself with GO Outdoors' product range and values. Understanding their mission to inspire outdoor activities will help you connect with customers and demonstrate your passion during the interview.
â¨Tip Number 2
Prepare to showcase your customer service skills. Think of examples from previous experiences where you provided exceptional service or resolved customer issues, as this is crucial for the Store Colleague role.
â¨Tip Number 3
Be ready to discuss your flexibility in working hours. GO Outdoors values team members who can adapt to various shifts, so highlight your willingness to work weekends and holidays.
â¨Tip Number 4
Show enthusiasm for teamwork. Since the role involves collaborating with other sales assistants, express your ability to work well in a team and how you contribute to achieving store targets.
We think you need these skills to ace Store Colleague
Some tips for your application đŤĄ
Understand the Company Values: Before applying, take some time to understand GO Outdoors' values such as teamwork, responsibility, passion, and integrity. Reflect these values in your application to show that you align with their mission.
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Use specific examples of how you've provided exceptional service or met sales targets in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the outdoors and your desire to contribute to the team. Mention any personal experiences that relate to outdoor activities, as this will resonate with the company's purpose.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the Store Colleague role, such as communication, teamwork, and flexibility. Provide examples of how you've successfully used these skills in past positions.
How to prepare for a job interview at GO Outdoors LTD
â¨Show Your Passion for the Outdoors
Since GO Outdoors is all about inspiring and equipping people for outdoor activities, make sure to express your enthusiasm for the outdoors during the interview. Share personal experiences or hobbies that relate to outdoor activities to demonstrate your genuine interest.
â¨Understand the Company Values
Familiarise yourself with GO Outdoors' core values: One Team, Responsibility, Passion, and Integrity. Be prepared to discuss how you embody these values in your work ethic and interactions with customers, as this will show that you align with their mission.
â¨Prepare for Customer Service Scenarios
As a Store Colleague, exceptional customer service is key. Think of examples from your past experiences where you successfully handled customer queries or went above and beyond to ensure customer satisfaction. This will showcase your ability to thrive in a fast-paced retail environment.
â¨Demonstrate Teamwork Skills
Collaboration is essential in achieving store targets. Be ready to share examples of how you've worked effectively within a team in previous roles. Highlight your communication skills and flexibility, especially in busy situations, to show that you're a team player.
