At a Glance
- Tasks: Deliver an amazing in-store experience and help customers find their next adventure.
- Company: GO Outdoors, a vibrant and inclusive retail environment.
- Benefits: Staff discounts, holiday allowance, gym membership, and personal development opportunities.
- Other info: Flexible shifts and opportunities for growth in a supportive workplace.
- Why this job: Join a passionate team and make a difference in customers' outdoor experiences.
- Qualifications: Enthusiastic attitude, strong communication skills, and a willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
At GO Outdoors, you’ll play an important role in delivering a great in-store experience every day, helping customers feel welcome, supported, and ready for their next adventure. You’ll bring energy to the shop floor by greeting customers confidently, keeping displays well presented, replenishing stock, and maintaining high service and presentation standards. With a positive attitude, strong teamwork, and a passion for helping people, you’ll help keep the store running smoothly and reflect the high standards we’re known for.
Key Responsibilities
- Welcome customers with confidence and energy, offering friendly support and helping them find the right products for their needs.
- Use in-store systems to check stock, share product options, and support the full customer journey.
- Keep the shop floor clean, organised, and fully replenished — ensuring displays stay fresh and aligned with GO Outdoors standards.
- Support day‑to‑day store tasks, including till duties, restocking, and following all safety and store guidelines.
Skills & Experience Required
- A positive, enthusiastic approach suited to a fast‑paced, customer‑focused retail environment.
- Strong communication skills, with confidence engaging customers and working as part of a team.
- Willingness to learn, take on new tasks, and develop skills in a supportive store environment.
- Flexibility to work a variety of shifts, including weekends, evenings, and busy seasonal periods.
Desirable Attributes
- A genuine passion for the outdoors and the GO Outdoors product range.
- Proactive attitude, with confidence in approaching customers and supporting sales opportunities.
- Strong attention to detail, ensuring the shop floor is always well presented and customer‑ready.
- Self‑motivated, with a desire to learn, improve, and progress within the business.
What We Offer
- We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered.
- We celebrate the diversity of our teams and strive to ensure that all colleagues — regardless of background, identity, or lived experience — can thrive and contribute meaningfully.
- Incremental Holiday Allowance
- Staff Discount on qualifying purchases across Group retail stores and online
- Exclusive Colleague Bike Discount scheme
- Discounted Gym membership
- Personal development opportunities to learn and develop at work
- Access to Apprenticeships and accredited qualifications
Store Colleague employer: GO Outdoors LTD
At GO Outdoors, we pride ourselves on being an excellent employer that fosters a vibrant and inclusive work culture. Our Store Colleagues enjoy a supportive environment where teamwork and personal development are encouraged, alongside benefits such as incremental holiday allowance, staff discounts, and access to apprenticeships. Located in a dynamic retail setting, we empower our employees to thrive while sharing their passion for the outdoors with customers every day.
StudySmarter Expert Advice🤫
We think this is how you could land Store Colleague
✨Tip Number 1
Get to know the store and its products inside out! When you walk in for an interview, show off your knowledge about GO Outdoors and its offerings. This will not only impress the hiring team but also demonstrate your genuine passion for the outdoors.
✨Tip Number 2
Practice your customer engagement skills before the big day. Role-play with a friend or family member to get comfortable greeting customers and helping them find what they need. The more confident you are, the better you'll shine during your interview!
✨Tip Number 3
Be ready to showcase your teamwork abilities! Think of examples from past experiences where you worked well with others, especially in fast-paced environments. This will highlight your fit for the collaborative culture at GO Outdoors.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the GO Outdoors team and ready to contribute to that great in-store experience.
We think you need these skills to ace Store Colleague
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the outdoors shine through! We want to see that you’re excited about helping customers find their next adventure. A positive tone can really make your application stand out.
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. We love seeing how your experiences align with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so use simple language and avoid jargon. This helps us understand your qualifications and enthusiasm without any confusion.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at GO Outdoors LTD
✨Show Your Enthusiasm
When you walk into the interview, let your passion for the outdoors shine through. Talk about your experiences and how they relate to the role of a Store Colleague. This will show that you're not just looking for any job, but that you genuinely care about helping customers find the right products for their adventures.
✨Practice Your Customer Engagement Skills
Since this role is all about customer interaction, practice how you would greet and assist customers. Role-play with a friend or family member to get comfortable with engaging in conversation, asking questions, and providing helpful suggestions. This will help you feel more confident during the actual interview.
✨Know the Products
Familiarise yourself with GO Outdoors' product range before the interview. Being able to discuss specific items or categories shows that you're proactive and genuinely interested in the role. It also gives you a chance to demonstrate your knowledge and how you can help customers make informed choices.
✨Highlight Teamwork and Flexibility
Be ready to share examples of how you've worked well in a team and adapted to different situations. The interviewers will be looking for someone who can thrive in a fast-paced environment, so emphasise your ability to collaborate with others and your willingness to take on various tasks, including working flexible hours.
