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For Companies At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a dynamic retail environment.
- Company: Join GO Outdoors LTD, a vibrant company focused on career growth and development.
- Benefits: Enjoy 25% off products, exclusive discounts, health plans, and personal development courses.
- Why this job: Be part of a team that values your growth while making customers smile.
- Qualifications: Positive attitude, strong communication skills, and a passion for retail.
- Other info: Flexible shifts, opportunities to volunteer, and a supportive work culture.
Overview
Join to apply for the Store Colleague role at GO Outdoors LTD
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Role Objectives And KPI’s
- Contribute to achieving or exceeding the stores monthly sales target.
- Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promotor Score.
- Ensure all stock on the shop floor is fully replenished
Responsibilities
- Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
- Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
- Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
- Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
- Process sales transactions, including cash handling and card payments accurately.
- Upsell and cross-sell products to maximise sales opportunities.
- Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
- Address and resolve customer queries in a professional manner.
- Work closely with other sales assistants and team members to achieve store targets.
Skills And Experience
- A positive attitude towards a fast-paced, customer focused retail environment.
- An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.
- Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits
- Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
- Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)
- Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)
- Health cash plans
- Wide range of internal development courses to support personal and professional development throughout your career journey with the Group
- Access to apprenticeships & accredited qualifications – Earn while you learn and gain nationally recognised qualifications (England Only)
- Discounted Gym memberships at JD Gyms
- Access to colleague networks, to share lived experiences and support initiatives that drive positive change.
- Opportunities to volunteer and contribute to JD Foundation
- Employer engagement forums to help influence positive change
- Incremental Holiday Allowance
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Store Colleague employer: GO Outdoors LTD
Contact Detail:
GO Outdoors LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GO Outdoors and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering an exceptional shopping experience, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these during your chat!
✨Tip Number 3
Show off your sales savvy! Brush up on upselling and cross-selling techniques. Think about how you can apply these strategies in the store to help meet those sales targets and impress your potential employers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Colleague
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to contribute to an exceptional shopping experience.
Tailor Your CV: Make sure to customise your CV to highlight relevant skills and experiences that match the Store Colleague role. We love seeing how your background aligns with our goals, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. This helps us get a quick sense of what you bring to the table!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at GO Outdoors LTD
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Store Colleague role. Familiarise yourself with the key responsibilities and KPIs mentioned in the job description. This will help you demonstrate your enthusiasm and show that you're ready to contribute to achieving sales targets and providing exceptional customer service.
✨Show Off Your Customer Service Skills
Since this role is all about delivering a fantastic shopping experience, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond for a customer, as this will highlight your interpersonal skills and positive attitude.
✨Prepare for Sales Scenarios
Expect to discuss upselling and cross-selling during your interview. Prepare some strategies or examples of how you've successfully increased sales in previous roles. This will show that you understand the importance of driving sales and are ready to hit those targets from day one.
✨Demonstrate Team Spirit
Collaboration is key in retail, so be ready to talk about how you work well with others. Share experiences where you supported your team or contributed to a positive work environment. This will show that you're not just focused on individual success but also on helping the store achieve its goals.