Store Colleague

Store Colleague

Northampton Full-Time 20000 - 30000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Sales Assistant, delivering top-notch customer service and driving sales.
  • Company: GO Outdoors inspires everyone to enjoy the great outdoors with quality gear at unbeatable prices.
  • Benefits: Enjoy 25% off products, exclusive discounts, health plans, and opportunities for personal development.
  • Why this job: Be part of a passionate team that values integrity, responsibility, and teamwork while making a difference.
  • Qualifications: A positive attitude, strong communication skills, and flexibility for various shifts are essential.
  • Other info: This is an entry-level full-time role with opportunities for career progression.

The predicted salary is between 20000 - 30000 ÂŁ per year.

4 days ago Be among the first 25 applicants

At GO Outdoors our purpose is strong and clear; “to inspire and equip everyone for life outdoors”. That’s because we passionately believe in the positive benefits of the outdoors, whether that be the daily dog walk or hiking Ben Nevis, horse riding or cold water therapy, we provide the best equipment for all outdoor activities, always at the best price guaranteed! Our values aren’t just posters on the wall, we live them every day; ‘One Team ‘we are stronger together’, ‘Responsibility ‘we take ownership’, ‘Passion ‘we believe in what we do’ and ‘Integrity ‘we do the right thing’. Clear values which help us to fulfil our mission to be ‘the nations favourite outdoor retailer’. If you share our passion and want to make a difference join our team to be a part of something ‘unbeatable’!

Role Overview

We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.

Responsibilities

  • Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
  • Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
  • Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
  • Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
  • Process sales transactions, including cash handling and card payments accurately.
  • Upsell and cross-sell products to maximise sales opportunities.
  • Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
  • Address and resolve customer queries in a professional manner.
  • Work closely with other sales assistants and team members to achieve store targets.

Role Objectives And KPI’s

  • Contribute to achieving or exceeding the stores monthly sales target.
  • Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.
  • Achieve upselling or cross-selling targets.
  • Maintain a high Net Promotor Score.
  • Ensure all stock on the shop floor is fully replenished

Skills And Experience

  • A positive attitude towards a fast-paced, customer focused retail environment.
  • An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.
  • Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.
  • Flexibility to work various shifts, including weekends and holidays, based on store needs.

Benefits

We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits:

  • Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
  • Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)
  • Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)
  • Health cash plans
  • Wide range of internal development courses to support personal and professional development throughout your career journey with the Group
  • Access to apprenticeships & accredited qualifications – Earn while you learn and gain nationally recognised qualifications (England Only)
  • Discounted Gym memberships at JD Gyms
  • Access to colleague networks, to share lived experiences and support initiatives that drive positive change.
  • Opportunities to volunteer and contribute to JD Foundation
  • Employer engagement forums to help influence positive change
  • Incremental Holiday Allowance

Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don\’t hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time

#GO

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    Retail

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Store Colleague employer: GO Outdoors LTD

At GO Outdoors, we are dedicated to fostering a vibrant and inclusive work culture that empowers our employees to thrive. With a strong commitment to personal and professional development, we offer extensive training opportunities, generous employee discounts, and a supportive environment where teamwork and passion for the outdoors are at the forefront. Join us in Northampton and be part of a company that values integrity and responsibility while inspiring everyone to embrace the great outdoors.
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Contact Detail:

GO Outdoors LTD Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Colleague

✨Tip Number 1

Familiarise yourself with GO Outdoors' product range and values. Understanding their mission to inspire outdoor activities will help you connect with customers and demonstrate your passion during the interview.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've provided exceptional service in previous roles. This will highlight your ability to create a positive shopping experience, which is crucial for this position.

✨Tip Number 3

Be ready to discuss your flexibility and willingness to work various shifts, including weekends and holidays. This shows that you're committed to meeting the store's needs and can adapt to a fast-paced retail environment.

✨Tip Number 4

Prepare to demonstrate your teamwork skills. Since the role involves working closely with other sales assistants, sharing examples of successful collaboration will show that you embody the 'One Team' value that GO Outdoors promotes.

We think you need these skills to ace Store Colleague

Customer Service Skills
Sales Techniques
Communication Skills
Teamwork
Flexibility
Attention to Detail
Problem-Solving Skills
Cash Handling
Visual Merchandising
Time Management
Interpersonal Skills
Product Knowledge
Upselling and Cross-Selling Skills
Positive Attitude

Some tips for your application 🫡

Understand the Company Values: Before applying, take some time to understand GO Outdoors' values such as teamwork, responsibility, passion, and integrity. Reflect these values in your application to show that you align with their mission.

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to meet sales targets and provide exceptional customer experiences.

Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for outdoor activities and how you can contribute to the team. Mention any personal experiences that relate to the role and how they have prepared you for this position.

Showcase Your Interpersonal Skills: In your application, emphasise your communication skills and ability to engage with customers. Provide examples of how you've successfully resolved customer queries or contributed to a positive shopping experience.

How to prepare for a job interview at GO Outdoors LTD

✨Show Your Passion for the Outdoors

Make sure to express your enthusiasm for outdoor activities during the interview. Share personal experiences that highlight your love for the outdoors, as this aligns with the company's mission to inspire and equip everyone for life outdoors.

✨Demonstrate Customer Service Skills

Prepare examples of how you've provided exceptional customer service in the past. Highlight situations where you went above and beyond to ensure customer satisfaction, as this is a key responsibility for the Store Colleague role.

✨Understand the Company Values

Familiarise yourself with GO Outdoors' values: One Team, Responsibility, Passion, and Integrity. Be ready to discuss how you embody these values in your work ethic and interactions with customers and colleagues.

✨Prepare for Sales Scenarios

Think about how you would approach upselling or cross-selling products. Be prepared to discuss strategies you might use to drive sales and exceed targets, as this is crucial for the role and will demonstrate your proactive attitude.

Store Colleague
GO Outdoors LTD
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  • Store Colleague

    Northampton
    Full-Time
    20000 - 30000 ÂŁ / year (est.)

    Application deadline: 2027-09-02

  • G

    GO Outdoors LTD

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