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- Tasks: Engage customers, drive sales, and maintain store standards in a vibrant retail environment.
- Company: GO Outdoors inspires everyone to enjoy the outdoors with top-notch gear at unbeatable prices.
- Benefits: Enjoy 25% off products, exclusive discounts, health plans, and opportunities for personal development.
- Why this job: Join a passionate team dedicated to outdoor adventures and make a real impact in retail.
- Qualifications: A positive attitude, strong communication skills, and flexibility for various shifts are essential.
- Other info: Entry-level position with great career progression opportunities and a supportive work culture.
Store Colleague – Join GO Outdoors LTD as a Store Colleague and help customers explore the outdoors.
Role Overview
Deliver an exceptional shopping experience in our stores, promote the brand and meet sales targets.
Responsibilities
- Provide exceptional customer service by greeting customers warmly and ensuring a great experience.
- Drive and exceed sales targets using in‑store devices, offering the complete product range and maximizing add‑on sales.
- Maintain high visual and merchandising standards, keeping the shop floor clean, well‑stocked and displays organised.
- Support overall store operations, assisting other departments as needed and representing the company professionally.
- Process sales transactions accurately, including cash handling and card payments.
- Upsell and cross‑sell products to maximise sales opportunities.
- Maintain stock levels, keeping shelves organised and appealing.
- Address and resolve customer queries in a professional manner.
- Work closely with team members to achieve store targets.
Objectives & KPIs
- Achieve or exceed the store’s monthly sales target.
- Meet additional KPIs such as Units, Conversion, ATV, UPT and upselling targets.
- Maintain a high Net Promoter Score.
- Ensure all shop‑floor stock is fully replenished.
Skills & Experience
- Positive attitude in a fast‑paced, customer‑focused retail environment.
- Strong interpersonal and communication skills, comfortable engaging with customers.
- Ability to view challenges as opportunities to learn and grow.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits
- Company discount – 25 % off a wide range of products (in‑store and online).
- Access to exclusive deals from retail and hospitality partners via the benefits platform.
- Well‑being services – counselling, digital health and wellbeing advice.
- Health cash plans.
- Internal development courses for career growth.
- Accredited qualifications – Earn while you learn.
- Discounted gym memberships.
- Opportunities to volunteer and contribute to the JD Foundation.
- Employer engagement forums and incremental holiday allowance.
We welcome candidates from all backgrounds. If you are passionate about the outdoors and customer service, apply now.
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Store Colleague employer: GO Outdoors LTD
Contact Detail:
GO Outdoors LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague
✨Tip Number 1
Familiarise yourself with GO Outdoors' product range and values. Understanding their mission to inspire outdoor activities will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided exceptional service in previous roles. This will highlight your ability to create a positive shopping experience, which is crucial for the Store Colleague position.
✨Tip Number 3
Be ready to discuss your flexibility and willingness to work various shifts, including weekends and holidays. This shows your commitment to the team and aligns with the store's operational needs.
✨Tip Number 4
Prepare to demonstrate your teamwork skills. Since the role involves working closely with other sales assistants, sharing examples of successful collaboration will make you stand out as a candidate who embodies the 'One Team' value.
We think you need these skills to ace Store Colleague
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand GO Outdoors' values such as teamwork, responsibility, passion, and integrity. Reflect these values in your application to show that you align with their mission.
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Use specific examples of how you've provided exceptional service or exceeded sales targets in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the outdoors and your desire to contribute to the team. Mention any personal experiences with outdoor activities that resonate with the company's purpose.
Showcase Your Skills: In your application, emphasise your interpersonal and communication skills. Provide examples of how you've successfully engaged with customers and resolved queries in past positions.
How to prepare for a job interview at GO Outdoors LTD
✨Show Your Passion for the Outdoors
Make sure to express your enthusiasm for outdoor activities during the interview. Share personal experiences that highlight your love for the outdoors, as this aligns with the company's mission to inspire and equip everyone for life outdoors.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight situations where you went above and beyond to ensure customer satisfaction, as this is crucial for a Store Colleague role.
✨Understand the Brand Values
Familiarise yourself with GO Outdoors' values: One Team, Responsibility, Passion, and Integrity. Be ready to discuss how you embody these values in your work ethic and interactions with customers and colleagues.
✨Prepare for Sales Scenarios
Think about how you would approach upselling or cross-selling products. Be prepared to discuss strategies you might use to drive sales and exceed targets, as this is a key responsibility of the role.
