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- Tasks: Join us as a Sales Assistant, delivering top-notch customer service and driving sales.
- Company: GO Outdoors inspires everyone to enjoy the great outdoors with quality gear at unbeatable prices.
- Benefits: Enjoy 25% off products, exclusive discounts, health plans, and opportunities for personal development.
- Other info: This is an entry-level, full-time role with opportunities for career progression.
- Why this job: Be part of a passionate team that values integrity, responsibility, and teamwork while making a difference.
- Qualifications: A positive attitude, strong communication skills, and flexibility for various shifts are essential.
The predicted salary is between 24000 - 36000 £ per year.
Hourly Rate – £12.81
Role Overview
At the JD Group, we don’t just follow trends — we set them. As a Store Colleague, you’ll play an important role in delivering outstanding experience every day, helping customers feel valued, supported, and excited about our products. You’ll bring energy to the shop floor by greeting customers confidently, keeping displays looking sharp, replenishing stock, and maintaining high service and presentation standards. If you’re ready to step into a fast‑paced retail environment, learn new skills, and be part of a supportive team, this is your opportunity to make an impact and build a strong foundation for your future career.
Key Responsibilities
- Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
- Use in‑store devices to check stock, share product options, and support the full customer experience.
- Keep the shop floor clean, tidy, and fully replenished—making sure displays stay fresh and on‑brand.
- Support day‑to‑day store tasks, including till work, restocking, and following all safety and store guidelines.
Skills & Experience Required
- A positive, enthusiastic approach suited to a fast‑paced, customer‑focused retail environment.
- Strong communication skills, with confidence engaging customers and working as part of a team.
- Willingness to learn, take on new tasks, and grow your skills in a supportive store environment.
- Flexibility to work various shifts, including weekends, evenings, and busy seasonal periods.
Desirable Attributes
- A genuine passion for JD’s brands, trends, and the latest products.
- Proactive attitude, with the confidence to approach customers and support sales opportunities.
- Strong attention to detail, ensuring the shop floor always looks sharp and ready.
- Self‑motivation, with a desire to improve and progress within JD Group.
What We Offer
- Incremental Holiday Allowance
- Staff Discount on qualifying purchases across Group retail stores and online
- Exclusive Colleague Bike Discount scheme
- Discounted Gym membership
- Personal development opportunities to learn and develop at work
- Access to Apprenticeships and accredited qualifications
We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues regardless of background, identity, or lived experience can thrive and contribute meaningfully.
If you’re passionate about contributing to an inclusive, people‑first, and customer‑centric organisation and are motivated by continuous growth and operational excellence, we’d love to hear from you.
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Store Colleague employer: GO Outdoors LTD
Contact Detail:
GO Outdoors LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague
✨Tip Number 1
Familiarise yourself with GO Outdoors' product range and values. Being able to speak passionately about outdoor activities and how their products enhance those experiences will show your genuine interest in the role.
✨Tip Number 2
Prepare to demonstrate your customer service skills during the interview. Think of examples where you've gone above and beyond for a customer, as this aligns with their commitment to exceptional service.
✨Tip Number 3
Show your enthusiasm for teamwork. Since they value collaboration, be ready to discuss how you've successfully worked in teams before and how you can contribute to a positive team environment.
✨Tip Number 4
Be flexible and open about your availability. Highlighting your willingness to work various shifts, including weekends and holidays, will make you a more attractive candidate for the Store Colleague position.
We think you need these skills to ace Store Colleague
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand GO Outdoors' values such as teamwork, responsibility, passion, and integrity. Reflect these values in your application to show that you align with their mission.
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Use specific examples of how you've provided exceptional service or met sales targets in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for outdoor activities and your desire to contribute to the team. Mention any personal experiences that relate to the outdoors to make your application stand out.
Showcase Your Skills: In your application, emphasise your interpersonal and communication skills. Provide examples of how you've successfully engaged with customers and resolved queries in past roles.
How to prepare for a job interview at GO Outdoors LTD
✨Show Your Passion for the Outdoors
Make sure to express your enthusiasm for outdoor activities during the interview. Share personal experiences that highlight your love for the outdoors, as this aligns with the company's mission and values.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight situations where you went above and beyond to ensure customer satisfaction, as this is crucial for the role of a Sales Assistant.
✨Understand the Brand Values
Familiarise yourself with GO Outdoors' core values: One Team, Responsibility, Passion, and Integrity. Be ready to discuss how you embody these values in your work ethic and interactions with customers.
✨Prepare for Sales Scenarios
Think about potential sales scenarios you might encounter in the store. Be prepared to discuss how you would upsell or cross-sell products effectively, demonstrating your ability to drive sales and meet targets.