The Role
Reporting to a Client Director this role is focused on:
- Leading our multi-talented teams to deliver brilliant work and experiences for large and mid-sized clients with diverse needs
- Building strong relationships with clients
- Identifying and helping to convert new relationships and opportunities
- Working with Client Director(s) to develop and deliver strategic client development plans
- Ensuring that we are delivering our services profitably
Ideally you will have experience in a range of communications disciplines, such as brand, digital, reporting and/or employee engagement. Whilst success starts with delivering brilliant work, you'll also be a natural at building great client relationships and seeking out new opportunities.
The role requires you to be able to offer ongoing guidance to clients, and to identify when to bring in a range of specialist experts to provide insights and guidance on a range of topics, audiences and disciplines.
PLEASE NOTE: THIS ROLE IS A FIXED TERM CONTRACT STARTING IN OCTOBER 2026 THROUGH TO MARCH 2027
Responsibilities
- Direct and inspire your team to deliver great work for clients
- The ability to understand your clients' key business and communications challenges and develop an annual client development plan with senior support
- The skills to become a valued go-to partner to your clients
- Proactively network within client organisations to identify opportunities to extend our relationship
- Manage the team to deliver the work profitably
- Regular reporting on client performance and progress against targets.
Department: Client Services
Location: Edinburgh
Employment type: Contract
Work arrangement: Hybrid
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