At a Glance
- Tasks: Identify and organise vehicle parts while supporting a tight-knit team.
- Company: Join a long-standing team in a supportive and friendly workplace.
- Benefits: Competitive salary, 20-25 days holiday, and regular social events.
- Other info: Enjoy a modern office environment with great amenities.
- Why this job: Be part of a reliable team where your contributions are valued.
- Qualifications: Experience with parts and strong customer communication skills.
The predicted salary is between 33000 - 35000 £ per year.
If you’re someone who likes to settle into a good team, knows your way around parts, and enjoys a role where you can get on with your day and do things properly, this could be a great fit. You’ll be joining a small team of three who’ve been together a long time - they know their stuff, they support each other, and they’re looking for someone who wants to become part of that rhythm.
What you’ll be doing:
- Identifying the correct parts using commercial vehicle schematics and vehicle numbers
- Quoting customers and organising deliveries
- Checking stock and keeping everything accurate
- Helping with goods in/goods out when needed - small team, so everyone mucks in
- Answering all calls within three rings
- Working towards a daily team target - hit it and you earn an extra £10-£15 per day. If a day is missed, it can be made up through the monthly target — and those days get paid once the month balances out.
Hours & Shifts:
- 45-hour week
- Early, mid, and late shifts between 6am–6pm
- 9-hour shifts with a 1-hour lunch
- Paid Overtime available
Qualifications:
- Parts experience - automotive is absolutely fine, it doesn’t have to be commercial
- Confident on the phone and comfortable speaking with customers
- Someone who enjoys being part of a team and likes consistency in their work
- A reliable, steady person who wants a workplace they can stay in and feel valued
Benefits:
- A long-standing team with loads of knowledge and a genuinely supportive atmosphere
- A workplace where people feel looked after and enjoy coming in each day
- Modern office with great amenities nearby
- 20 days holiday plus public holidays, rising to 25 with service
- Regular social opportunities, including company football events
Parts Advisor employer: Go-fix
Join a supportive and knowledgeable team as a Parts Advisor in Waltham Cross, where you will enjoy a collaborative work culture and the opportunity to grow within a long-standing group. With competitive pay, generous holiday allowances, and regular social events, this role offers a rewarding environment for those who value consistency and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Get to know the team before you even step in for an interview! Reach out on LinkedIn or through our website to connect with current employees. This shows your interest and helps you understand the team dynamics better.
✨Tip Number 2
Practice your phone skills! Since you'll be answering calls within three rings, it’s crucial to sound confident and friendly. Try role-playing with a friend to get comfortable with customer interactions.
✨Tip Number 3
Familiarise yourself with commercial vehicle schematics. Brush up on your parts knowledge so you can impress during the interview. We love candidates who show they’ve done their homework!
✨Tip Number 4
Don’t forget to highlight your teamwork skills! Share examples of how you've contributed to a team in the past. We’re looking for someone who fits into our supportive atmosphere, so let that shine through!
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Show Your Parts Knowledge:Make sure to highlight any experience you have with parts, especially in the automotive sector. We want to see that you know your stuff and can identify the right parts quickly!
Be Personable:Since you'll be on the phone a lot, let your personality shine through in your application. We love candidates who are confident and comfortable chatting with customers, so don’t hold back!
Team Spirit is Key:Emphasise your ability to work well in a team. We’re looking for someone who enjoys being part of a close-knit group, so share examples of how you've contributed to team success in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to get your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Go-fix
✨Know Your Parts
Brush up on your knowledge of automotive parts and schematics. Being able to confidently discuss how you identify the correct parts will show that you’re serious about the role and understand what’s required.
✨Show Your Team Spirit
Since this position is all about being part of a small, supportive team, be ready to share examples of how you've worked well in a team before. Highlight your reliability and willingness to help out wherever needed.
✨Practice Customer Interactions
As you'll be answering calls and quoting customers, practice your phone etiquette. Role-play with a friend to ensure you sound confident and friendly, making sure you can handle queries efficiently.
✨Understand the Targets
Familiarise yourself with the daily and monthly targets mentioned in the job description. Be prepared to discuss how you can contribute to hitting those targets and even share any past experiences where you’ve met or exceeded goals.
