Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer service and manage helpdesk tasks in a fast-paced environment.
- Company: Go-Fix Mechanical and Drainage Services, a growing business in central London.
- Benefits: Gain valuable experience and develop your skills in a supportive team.
- Other info: Work Monday to Friday, 8 am to 5 pm with opportunities for career progression.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Helpdesk experience preferred, but training is available for eager learners.
The predicted salary is between 25000 - 30000 £ per year.
Due to continued investment and growth, another exciting opportunity for a helpdesk administrator has arisen. This role is ideal for someone with helpdesk experience or a willingness to be trained in a dynamic, upcoming business with a drive to progress further. Go-Fix Mechanical and Drainage Services provides drainage vacuum tanker and other maintenance services for a broad range of clients in central London and the south of England.
Responsibilities
- Deliver a high standard of work with excellent customer service
- Work Monday to Friday, 8 am to 5 pm
- Prioritise workloads; multitasking is essential in our fast‑paced, reactive helpdesk
- Excellent organisational skills, able to work to deadlines and under pressure
- Excellent telephone manner
- Great communication skills – able to deal with customers at all levels
- Proficient in Microsoft Office programs: Excel, Outlook and Word
- Able to pick up new processes, retain and process information
- Work as part of a team and carry out a variety of tasks
- Work independently as well as taking direction from others, managing time effectively and efficiently
Requirements
- Monitor mailboxes
- Log in and follow up on emergency callout orders
Helpdesk Administrator in Surrey employer: Go-Fix Mechanical & Drainage Services
Contact Detail:
Go-Fix Mechanical & Drainage Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Administrator in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Helpdesk Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common helpdesk scenarios and think about how you'd handle them. Practising your responses will help you feel more confident and ready to impress with your excellent customer service skills.
✨Tip Number 3
Show off your tech skills! Make sure you're comfortable with Microsoft Office programs, especially Excel and Outlook. Being able to demonstrate your proficiency during an interview can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from motivated candidates. It shows initiative and gives us a chance to see your enthusiasm for joining our dynamic team at Go-Fix Mechanical and Drainage Services.
We think you need these skills to ace Helpdesk Administrator in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your helpdesk experience or any relevant skills. We want to see how you can bring value to our team, so don’t be shy about showcasing your customer service skills and organisational abilities!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the Helpdesk Administrator role and how your background fits with what we’re looking for. Keep it friendly and professional – we love a good personality!
Show Off Your Tech Skills: Since proficiency in Microsoft Office is key, make sure to mention your experience with Excel, Outlook, and Word. If you’ve got any other tech skills, throw those in too! We appreciate a candidate who’s ready to hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Go-Fix Mechanical & Drainage Services
✨Know Your Stuff
Make sure you brush up on your helpdesk experience and any relevant skills. Familiarise yourself with common issues that might arise in a helpdesk role, especially in a fast-paced environment like Go-Fix Mechanical and Drainage Services.
✨Show Off Your Communication Skills
Since excellent communication is key, practice how you would explain technical issues to someone without a technical background. Be ready to demonstrate your telephone manner and how you handle customer queries during the interview.
✨Demonstrate Your Organisational Skills
Prepare examples of how you've managed multiple tasks or prioritised workloads in previous roles. This will show that you can thrive under pressure and meet deadlines, which is crucial for this position.
✨Be Ready to Learn
Express your willingness to learn new processes and adapt quickly. Highlight any past experiences where you successfully picked up new skills or systems, as this will resonate well with the company's focus on training and growth.