Assistant Manager in Wolverhampton

Assistant Manager in Wolverhampton

Wolverhampton Full-Time 25000 - 30000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a dynamic team, drive performance, and deliver exceptional customer service.
  • Company: Join Chopstix, a vibrant part of the QSRP family, serving bold Asian flavours.
  • Benefits: Competitive salary, employee discounts, health plan, and flexible work options.
  • Other info: Opportunities for career growth and a fun, inclusive workplace culture.
  • Why this job: Be the heartbeat of our team and make a real impact in a fast-paced environment.
  • Qualifications: Leadership experience, strong people skills, and a passion for customer service.

The predicted salary is between 25000 - 30000 £ per year.

About The Company

Chopstix is part of QSRP (Quick Service Restaurant Platform), a company dedicated to delivering mouthwatering food experiences to our 100 million customers annually through our 1,200+ restaurants and 7,000 employees throughout 9 key countries.

Our product offering proudly represents a culturally diverse selection of burgers through our US‑style Burger King and Belgian‑rooted Quick restaurants, French style O'Tacos, vibrant burger brand G La Dalle, Dunkin – the world leader in coffee and donuts, and Chopstix – one of the most recognised Asian QSR brands in the UK.

  • About The Position
  • Assistant Manager
  • Step up, drive performance, and grow your team.

As an Assistant Manager, you'll be the heartbeat of our team, fostering a culture of enthusiasm, exceptional service, and the desire to succeed.

WHO ARE WE?

Chopstix is not just a restaurant; we’re a movement!

Offering bold, Chinese flavours!

We’re on the lookout for individuals who embody inspiration.

Join us in consistently delivering an unrivalled dining experience.

At Chopstix we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly.

Let’s stir‑fry success together!

  • Our Core Values
  • We take pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
  • We are all in together, supporting each other to win as a team. Our collaborative environment values every team member’s contribution, making success a collective achievement.
  • Being quick to shift is essential; our fast‑paced industry demands adaptability, and we need people who can meet new challenges head‑on with agility and resourcefulness.
  • We lead the way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.
  • What do you bring
  • Leadership experience in fast‑paced environments
  • Strong people skills
  • Commercial awareness
  • Detailed eye for operational standards
  • Strong connection to our customers

Can you?

• Infuse fun into the workplace?

  • Up for late nights? We may trade until 4 am on select nights – flexibility is key!

• Recognise and nurture potential within your team?

• Deliver exceptional customer service every time?

  • Support the GM in daily operations
  • Lead shifts and drive performance
  • Develop and coach the team
  • Deliver strong results across service and sales

Why join us on your journey?

  • Contribute to our mission of becoming the market leader in the QSR sector
  • Plenty of career‑growth opportunities across all our international headquarters
  • Become part of a company where learning and development is in the heart of the culture
  • Loads of fun initiatives with your colleagues, many of them focused on giving back to the community
  • We believe in a flexible and hybrid work model, but we also offer a modern and cool office environment for you to thrive in
  • Environmental sustainability is at the centre of the way we operate
  • We care about diversity, equity and inclusion and make everyone feel equally welcomed
  • You also get these benefits
  • Salary up to £31,500 pa
  • Employee discount
  • Online discounts in high‑street stores
  • Access to health plan
  • Company pension plan
  • Pick‑n‑Mix diploma programme
  • Cycle‑to‑work scheme
  • Free mortgage advice
  • Well‑being support (confidential advice line)
  • Access to wages in advance
  • Incentive schemes
  • 45‑hour contract
  • Refer a friend scheme

Refer a friend and receive a reward.

Intrigued, but want to read more about us first?

Sure! Check out these resources to find out more about what we do.

  • QSRP website
  • Our company video
  • Our Linked In page
  • O'Tacos
  • Quick
  • Burger King Italy and Burger King Belgium
  • Chopstix
  • Dunkin'
  • G La Dalle

All applicants will receive consideration for the job with no regards to race, colour, religion, gender, sex (pregnancy included) and sexual identity and orientation, age, nationality, citizenship, physical or mental disability, military status, family or marital status, medical condition, or any other basis protected by national or local laws and regulations.

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Assistant Manager in Wolverhampton employer: GO! FISH Italia

Chopstix is an exceptional employer that prioritises a vibrant work culture and employee growth, making it an ideal place for those looking to thrive in the fast-paced QSR industry. With a commitment to innovation, diversity, and community engagement, employees enjoy numerous benefits including competitive salaries, flexible working arrangements, and extensive career development opportunities. Join us in creating unforgettable dining experiences while being part of a supportive team that values every contribution.

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Contact Details:

GO! FISH Italia Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Manager in Wolverhampton

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like GO! FISH Italia. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to GO! FISH Italia

Don't be shy about reaching out to GO! FISH Italia directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Assistant Manager in Wolverhampton

Leadership Experience
People Skills
Commercial Awareness
Operational Standards
Customer Service
Team Development
Performance Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about GO! FISH Italia and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at GO! FISH Italia

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!