At a Glance
- Tasks: Lead a dynamic team, drive business performance, and deliver exceptional customer experiences.
- Company: Join Chopstix, part of QSRP, a leader in the fast-food industry.
- Benefits: Competitive salary, 50% employee discount, and flexible working options.
- Other info: Opportunities for career growth and a fun, inclusive workplace culture.
- Why this job: Be at the heart of the action and inspire your team to greatness.
- Qualifications: Experience in leading teams in fast-paced environments and a passion for customer service.
The predicted salary is between 32535 - 39765 £ per year.
About The Company
Chopstix is part of QSRP (Quick Service Restaurant Platform), a company dedicated to delivering mouthwatering food experiences to our 100 million customers annually through our 1,200+ restaurants and 7,000 employees throughout 9 key countries.
Our product offering proudly represents a culturally diverse selection of Burgers through our US-style Burger King and Belgian-rooted Quick restaurants, French style O'Tacos, Vibrant burger brand G La Dalle, Dunkin: the world leader in coffee and donuts, Chopstix: one of the most recognized Asian QSR brands in the UK.
Join QSRP: where the good growth happens
Chopstix is part of QSRP (Quick Service Restaurant Platform), a company dedicated to delivering mouthwatering food experiences to our 100 million customers annually through our 1,200+ restaurants and 7,000 employees throughout 9 key countries.
Our product offering proudly represents a culturally diverse selection of Burgers through our US-style Burger King and Belgian-rooted Quick restaurants, French style O'Tacos, Vibrant burger brand G La Dalle, Dunkin: the world leader in coffee and donuts, Chopstix: one of the most recognized Asian QSR brands in the UK.
About The Position
This isn’t just a job, it’s your chance to be part of something fast, bold, as we continue to grow across the area.
General Manager
Run it like you own it. Build the team. Drive the business.
As a General Manager, you'll be the driving force behind your restaurant's success, creating a high-performance culture where people thrive, standards stay high, and results follow.
Are you a leader who loves being at the heart of the action?
A coach who develops great people?
A commercially minded operator who knows how to balance pace, performance, and customer experience?
Join us and Lead the Way, inspiring your team to deliver bold flavours, exceptional service, and outstanding results every day.
- What do you bring
- Proven experience leading and developing high-performing teams within a fast-paced hospitality, retail, or QSR environment
- A hands‑on leadership style with the confidence to lead from the front and set the standard for others
- Strong commercial awareness, with the ability to interpret performance data and drive sales, profitability, and productivity
- Experience managing key business metrics, including labour, sales, food costs, and controllable expenses
- A passion for delivering exceptional customer experiences and creating loyal Flavour Cravers
- The ability to coach, develop, and inspire individuals to reach their full potential
- Experience building positive, inclusive, and engaged team cultures where people feel valued and supported
- A proactive approach to problem solving and decision making in a fast-paced environment
- High standards when it comes to food quality, cleanliness, safety, and operational excellence
- The ability to adapt quickly, prioritise effectively, and remain calm under pressure
- Strong organisational, planning, and time management skills
- Confidence managing recruitment, onboarding, training, and succession planning activities
- Excellent communication skills, with the ability to build strong relationships across all levels of the business
- A genuine alignment with our values of Take Pride, All In Together, Quick to Shift, and Lead the Way
- The ambition, resilience, and drive to grow your restaurant, develop your people, and deliver outstanding results
- As an Individual
• Infuse fun into the workplace?
- Up for late nights? We may trade until 4am on select nights in certain locations - flexibility is key!
• Recognize and nurture potential within your team?
• Deliver exceptional customer service every time?
- “Lead The Way” in daily operations
- Drive business performance
- Develop and coach the team
- Deliver strong results across service and sales
Why join us on your journey?
- Contribute to our mission of becoming the market leader in QSR sector
- Plenty of career growth opportunities across all our international head quarters
- Become part of a company where learning and development is in the heart of the culture
- Loads of fun initiatives with your colleagues, many of them focused on giving back to the community
- We believe in a flexible and hybrid work model, but we also offer a modern and cool office environment for you to thrive in
- Enivironmental sustainability is in the center of the way we operate
- We care about diversity, equity and inclusion and make everyone feel equally welcomed
- You Also Get These Benefits
PERKS THAT PACK A PUNCH!
- Salary up to £37,000 pa (Depending on Location)
- 50% Employee discount
- 45 Hour contract
- Online Discounts in High Street Stores – My Staff Shop
- Medicash
- Company Pension Plan
- Pick n Mix Diploma Program
- Cycle to Work Scheme
- Free Mortgage Advice - via Charles Cameron
- Wellbeing Support (Confidential Advice Line)
- Access to Wages in Advance - Stream
- Incentive Schemes
- Refer A Friend Scheme
All applicants will receive consideration for the job with no regards to race, color, religion, gender, sex (pregnancy included) and sexual identity and orientation, age, nationality, citizenship, physical or mental disability, military status, family or marital status, medical condition, or any other basis protected by national or local laws and regulations.
- Competencies
- Acting with Integrity
- Building and Supporting Teams
- Championing Customer Needs
- Communicating Effectively
- Delivering High Quality Work
- Developing Talent
- Inspiring and Motivating Others
Intrigued, but want to read more about us first?
Sure! Check out these resources to find out more about what we do.
- QSRP website
- Our Company Video
- Our Linked In page
- O'Tacos
- Quick
- Burger King Italy and Burger King Belgium
- Chopstix
- Dunkin'
- G La Dalle
- #J-18808-Ljbffr
Store Manager employer: GO! FISH Italia
Chopstix is an exceptional employer that prioritises a vibrant work culture and employee growth, making it an ideal place for those looking to thrive in the fast-paced QSR industry. With a commitment to innovation, diversity, and community engagement, employees enjoy numerous benefits including competitive salaries, flexible working arrangements, and extensive career development opportunities. Join us in creating unforgettable dining experiences while being part of a supportive team that values every contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like GO! FISH Italia. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to GO! FISH Italia
Don't be shy about reaching out to GO! FISH Italia directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about GO! FISH Italia and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at GO! FISH Italia
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
