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- Tasks: Join our People team to enhance employee experience and optimise HR processes.
- Company: Go City, a dynamic company transforming travel experiences with a global reach.
- Benefits: Competitive salary, annual leave, enhanced pension, and life assurance.
- Why this job: Be part of a fast-paced startup and make a real impact on our people operations.
- Qualifications: Experience in people operations and a knack for tech and automation.
- Other info: Exciting projects and a collaborative environment await you!
The predicted salary is between 50000 - 65000 £ per year.
Go City is transforming the way people see and experience the world’s greatest destinations. We give our customers total flexibility to choose the experiences, tours and activities they want to visit at incredible savings. Backed by a highly successful Private Equity firm Exponent and headquartered in Covent Garden, London, the business is highly profitable with 3+ million customers globally. We have ambitious plans to leverage these capabilities to drive the business’ continued growth. Go City is excited for like-minded, problem-solving individuals to join the team and make their mark on our future.
We listen to our customers, our partners and our team, to help improve our business every day. And that’s where you come in!
Key Responsibilities
- Join our small but passionate People team to deliver a first-class employee experience. We don’t take a traditional HR approach. We design simple, thoughtful solutions that meet our people’s needs and align with our business strategy.
- Own the day-to-day of people operations, bringing strong tech and data literacy, and a mindset for continuous improvement.
- Build scalable, efficient processes that support how we work today and where we’re going next.
What you’ll do
- Systems and automation: Own and optimise the HR tech stack (including Humaans & Pinpoint) through automation and AI enablement. Build automated workflows and templates that remove the admin and scale effectively across our global team. Ensure accuracy of our people data, using it to track progress and generate actionable insights for ExCo.
- People operations: Manage the employee lifecycle end-to-end. Own the execution of cyclical people processes, including goal setting, engagement surveys, and performance management. Maintain up-to-date policies, processes and guides.
- People projects: Actively involved in the design of our EVP, including the launch and embedding of our values. Own and support projects on our People roadmap, from design to completion, ensuring they deliver impact.
Skills, Knowledge and Expertise
- Hands-on people operations experience in a fast-moving startup.
- Proven experience designing and optimising the People tech stack.
- Practical knowledge of employment law and best practices.
- Demonstrable experience of using automation or AI to streamline work.
- A self-starter who enjoys fixing inefficient processes.
- Strong communicator and collaborator across functions.
- Approaches work creatively, seeks innovative solutions and embraces learning.
Benefits
- Annual Go City Explorer Pass allowance
- Enhanced pension contributions (5% employer)
- Life assurance: 4x your base salary
- Time off: Annual leave: 25 days
People Operations Manager in London employer: Go City
Contact Detail:
Go City Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Go City. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching Go City’s values and recent projects. Show us how your experience aligns with our mission and how you can contribute to our growth. We love candidates who are genuinely interested!
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through! Use examples from your past experiences to demonstrate your skills and problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us you’re enthusiastic about the role and appreciate the opportunity to chat.
We think you need these skills to ace People Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of People Operations Manager. Highlight your hands-on experience in people operations and any tech stack optimisation you've done. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for creating a first-class employee experience and how you approach problem-solving. Let us know why you're excited about joining our team at Go City.
Showcase Your Tech Savvy: Since we’re all about optimising processes, make sure to mention any experience you have with HR tech tools or automation. We love candidates who can bring innovative solutions to the table, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Go City
✨Know Your Tech Stack
Familiarise yourself with the HR tech tools mentioned in the job description, like Humaans and Pinpoint. Be ready to discuss how you've used similar technologies in the past and how you can optimise them for better efficiency.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled inefficient processes in previous roles. Highlight your proactive approach and creativity in finding solutions that align with business needs.
✨Understand the Employee Lifecycle
Brush up on the end-to-end employee lifecycle and be prepared to discuss your experience managing it. This includes goal setting, engagement surveys, and performance management—show them you know your stuff!
✨Emphasise Collaboration
Since this role involves working across functions, think of examples where you've successfully collaborated with different teams. Communicate your strong interpersonal skills and how they can contribute to a positive employee experience.
