Accounts Assistant in London

Go City is transforming the way people see and experience the world’s greatest destinations. We give our customers total flexibility to choose the experiences, tours and activities they want to visit at incredible savings. Go City's accounts receivable, accounts payable and treasury processes all depend on accurate, day-to-day transactional support. This role exists to give the wider finance team dependable hands-on support across AR, AP and treasury, keeping the everyday transactional work moving accurately and on time.

What you'll own:

• Support the AR team with monthly invoice production and collection of debt, keeping customer billing on track.
• Support the Treasury team with processing and reporting, so cash activity is captured accurately.
• Input purchase invoices and provide general AP support, keeping the ledger current.
• Maintain beneficiary bank account templates and verify bank details, protecting the business from payment errors.
• Respond to customer chargebacks by providing the relevant evidence required.
• Produce Cost of Fraud reporting.
• Report on credit card expenditure.
• Pick up ad-hoc duties, including testing new products and audit sample requests.
• Complete Pass Extension reporting accurately and on time.

What you'll bring:

• Detail-oriented, organised, and proactive, able to work well in a fast-paced environment.
• Able to communicate clearly with stakeholders at all levels.
• Comfortable managing a varied workload across AR, AP and treasury support tasks.
• Basic to intermediate Excel skills.

How you work:

• You stay organised and accurate even when juggling several different types of request at once.
• You take initiative on routine tasks rather than waiting to be asked.
• You're comfortable moving between structured processes and ad-hoc requests as they come in.
• You communicate clearly and professionally with colleagues and external stakeholders.

This may not be for you if...

• You'd rather focus on one process in depth than support several different areas at once.
• You prefer a predictable workload over one that shifts with ad-hoc requests.
• You're looking for a role with significant autonomy over how processes are run, rather than following established ones.

Benefits:

• Annual Go City Explorer Pass allowance
• Enhanced pension contributions (5% employer)
• Life assurance: 4x your base salary
• Time off: Annual leave: 25 days + bank holidays
• Option to buy additional 5 days annual leave per year
• Upgraded Family Leave
• 1x Community day. Take a day off to give back to the community
• Work from Anywhere for up to 4 weeks per year
• Health care cash plan
• Personal Learning Budget & dedicated time for development
• EAP providing access to counselling, finance support, etc.
• Cycle to Work Scheme