Go Car Credit Limited is a specialist motor finance lender focused on customers with less than perfect credit. This role investigates and resolves complaints across the customer journey, ensuring fairness and regulatory compliance while delivering the right outcomes.
Based in Warrington with hybrid working from our Warrington or Portsmouth offices, you will gather evidence, conduct balanced investigations, and work with teams to drive improvements in processes and service quality.
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Regulated Complaints Specialist - Hybrid in Warrington employer: Go Car Credit Limited
At Go Car Credit, we pride ourselves on being a people-first employer, offering a supportive and flexible work environment in either Warrington or Portsmouth. With hybrid working options, generous holiday allowances, and a strong focus on employee wellbeing, we empower our Customer Care Agents to make meaningful connections with customers while fostering personal and professional growth within a friendly team atmosphere. Join us to be part of a company that values empathy, resilience, and the drive to make a positive impact in the lives of our customers.
