Go Car Credit Limited is seeking a dedicated Complaints Handler to investigate and resolve customer complaints across the journey. You will gather evidence, conduct fair investigations, and draft clear responses in line with regulatory requirements.
You will also identify recurring themes and support process improvements to prevent future issues. Working at our Warrington office, you will join a collaborative team with a strong focus on customer outcomes, quality service, and regulatory
Regulated Complaints Investigator - Customer Outcomes in Warrington employer: Go Car Credit Limited
At Go Car Credit, we pride ourselves on being a people-first employer, offering a supportive and flexible work environment in either Warrington or Portsmouth. With hybrid working options, generous holiday allowances, and a strong focus on employee wellbeing, we empower our Customer Care Agents to make meaningful connections with customers while fostering personal and professional growth within a friendly team atmosphere. Join us to be part of a company that values empathy, resilience, and the drive to make a positive impact in the lives of our customers.
