Go Car Credit Limited is seeking a Complaints Investigator to own and resolve customer complaints throughout their journey. You will gather evidence, conduct fair investigations and deliver clear outcomes in line with regulatory requirements.
Based at our Warrington offices with hybrid working, you will also spot themes for service improvements and work with colleagues to prevent future issues, ensuring fair customer outcomes and strong stakeholder engagement.
Complaints Investigator - Motor Finance (Hybrid) in Warrington employer: Go Car Credit Limited
At Go Car Credit, we pride ourselves on being a people-first employer, offering a supportive and flexible work environment in either Warrington or Portsmouth. With hybrid working options, generous holiday allowances, and a strong focus on employee wellbeing, we empower our Customer Care Agents to make meaningful connections with customers while fostering personal and professional growth within a friendly team atmosphere. Join us to be part of a company that values empathy, resilience, and the drive to make a positive impact in the lives of our customers.
