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- Tasks: Welcome customers and guide them through the service process with friendly communication.
- Company: Go Langley Subaru, a busy dealership with a supportive team culture.
- Benefits: No evenings, 3-5 weeks vacation, health benefits, and career growth opportunities.
- Why this job: Join a fast-paced environment where you can build lasting customer relationships.
- Qualifications: Experience in automotive service or customer service, strong communication skills.
- Other info: Ongoing training and a Promote from Within culture for career advancement.
The predicted salary is between 30000 - 48000 £ per year.
If you’ve got a passion for people, a love of vehicles, and a talent for making complex things sound simple, this might be the perfect fit! Go Langley Subaru is a busy dealership. That means steady traffic, strong support, and a ton of opportunity for Service Advisors who want to grow their careers in a fast-paced, team-driven environment.
As a Service Advisor, you’re more than a middle person between the customer and the shop, you’re the first point of contact and a trusted guide. You help customers understand their needs, keep them informed, and build the kind of loyalty that keeps them coming back.
What You’ll Be Doing:
- Welcoming customers and guiding them through the service process with clear, friendly communication
- Collaborating with techs to ensure repairs are done right the first time
- Managing service schedules and follow-ups to keep things running smoothly
- Building long-term customer relationships based on trust and reliability
What You Bring:
- Experience in automotive service, customer service, or sales
- Strong communication and problem-solving skills
- A calm, professional approach, especially when things get busy
- Passion for vehicles and a desire to keep learning
Why You’ll Love It Here:
- Consistent Hours – No evenings, no guessing. Just a reliable schedule
- Real Time Off – 3 weeks vacation your first year. Up to 5 weeks as you grow with us
- Top-Tier Benefits – Health and dental for you and your family, plus a Health & Lifestyle Spending Account
- Career Growth – We don't just offer jobs; we build lifelong careers. We have a known Promote from Within culture, climb the ladder!
- Learning & Development – Ongoing training, certifications, and access to Go Auto U
- Employee Investment Program – Earn a 10% guaranteed return on your investment (up to 16%)
We are booking interviews this week – apply now and let’s chat!
Service Advisor (Go Langley Subaru) in Surrey employer: Go Auto
Contact Detail:
Go Auto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor (Go Langley Subaru) in Surrey
✨Tip Number 1
Get to know the company before your interview! Research Go Langley Subaru, their values, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to explain things clearly and build relationships with customers. Try role-playing with a friend or family member to get comfortable with the kind of conversations you'll be having.
✨Tip Number 3
Show off your passion for vehicles! Whether it's sharing a personal story about your favourite car or discussing recent automotive trends, let your enthusiasm shine through. It’ll make you stand out as someone who truly cares about the industry.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Service Advisor (Go Langley Subaru) in Surrey
Some tips for your application 🫡
Show Your Passion: Let us see your love for vehicles and customer service shine through in your application. Share any relevant experiences that highlight your enthusiasm and how you connect with customers.
Keep It Clear and Friendly: Just like in the role, your written application should be clear and approachable. Use friendly language and make sure to explain your skills and experiences in a way that’s easy to understand.
Tailor Your Application: Make sure to customise your application to fit the Service Advisor role. Highlight your communication skills and any experience in automotive service or customer service that aligns with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Go Auto
✨Know Your Stuff
Make sure you brush up on your automotive knowledge and customer service skills. Understand the common services offered at Go Langley Subaru and be ready to discuss how you can help customers navigate their needs.
✨Show Your Passion
Let your enthusiasm for vehicles shine through during the interview. Share personal experiences or stories that highlight your love for cars and how it translates into providing excellent service.
✨Practice Clear Communication
Since you'll be the first point of contact, practice explaining complex concepts in simple terms. Role-play with a friend to ensure you can communicate effectively and build rapport with customers.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've handled challenging situations in the past. Show that you can stay calm under pressure and find solutions that keep customers happy and informed.
