Fixed Operations Manager (Dams Ford Lincoln)

Are you passionate about cars, customer service, and leading a team to success? If so, we have the perfect opportunity for you! We are seeking an exceptional Fixed Ops Manager to join our team and make a positive impact on our customers' experiences. At Go Auto, we believe in creating a dynamic and uplifting work environment, where enthusiasm and excellence thrive. So, rev up your career and buckle up for an exhilarating ride!

Responsibilities

• Team Leadership: As the Service Manager, you will be the driving force behind our exceptional service department. Inspire and motivate a team of talented service advisors, technicians, and support staff to deliver top-notch service to our valued customers. Lead by example, fostering a culture of professionalism, teamwork, and continuous improvement.
• Customer Satisfaction: Our customers are at the heart of everything we do. Your mission will be to ensure their satisfaction by providing outstanding service and building strong, long-lasting relationships. With your exceptional communication skills and genuine desire to exceed expectations, you'll be the go-to person for resolving any customer concerns and turning them into raving fans.
• Service Operations: Take charge of service department operations, optimizing efficiency, productivity, and profitability. Coordinate and prioritize service appointments, ensure accurate work estimates, and manage the workflow to ensure timely completion of repairs and maintenance. With your eagle eye for detail, maintain high standards of quality control, ensuring every vehicle leaves our dealership in pristine condition.
• Training and Development: Nurture the growth and development of your team members through ongoing training and mentorship. Foster a learning culture that promotes individual success and encourages personal and professional advancement. Help team members stay up-to-date with the latest automotive technology and industry trends, keeping our dealership at the cutting edge.
• Relationship Building: Strengthen relationships with vendors and suppliers to ensure seamless operations and access to the best parts and services. Collaborate with other departments within the dealership to drive overall success, promoting a spirit of unity and cooperation.

Why Join Us?

• Learn and Grow: We're committed to your growth and development. We will ensure you receive all of the training you need as well as access to our library of courses in the Go Auto U.
• Employee Investment Program: Money back? Yes, please! Our program guarantees a 10% return every year, up to a whopping 16%, based on Go Auto's profits.
• Vacation Vibes: After your first year, enjoy THREE WEEKS OF VACATION! Reach five years, and you'll have four weeks. Hit ten years, and you'll be soaking up FIVE weeks of vacation time!
• Health and Dental: Experience comprehensive benefits, including healthcare, dental coverage, and a health spending account.
• Climb the Ladder: With our promote-from-within culture, you'll have ample opportunities to grow along your chosen career path.
• Positive Team Environment: Join a vibrant team of like-minded individuals who share your passion and drive.
• Giving Back Feels Great: Every year, we donate to worthy causes like the Kids with Cancer Society and Go Auto Fuels the Schools.
• Find Your Life-Changing Career: We don't just offer jobs; we build lifelong careers.

Don't settle for just a job—join us at Go Auto and build a career you'll love. Shift into gear and apply today!