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- Tasks: Instruct outdoor activities and deliver top-notch customer service in a fun environment.
- Company: Exciting outdoor adventure company based in Pickering.
- Benefits: Flexible hours, holiday entitlement, and discounts on adventures.
- Why this job: Join a passionate team and help create unforgettable outdoor experiences.
- Qualifications: Strong interpersonal skills and ability to work independently.
- Other info: Part-time role with weekend and holiday availability.
The predicted salary is between 13000 - 16000 £ per year.
An outdoor adventure company in Pickering is seeking a Senior Customer Activity Assistant to provide exceptional customer service and instruct outdoor activities. The role is part-time, requiring weekend and holiday availability, with a focus on ensuring customer safety and enjoyment.
Applicants should have strong interpersonal skills and the ability to work independently.
Benefits include:
- Holiday entitlement
- Flexible hours
- Various employee perks such as discounted adventures and pension contributions
Senior Outdoor Activity Instructor | Customer WOW & Safety in Pickering employer: Go Ape
Contact Detail:
Go Ape Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Outdoor Activity Instructor | Customer WOW & Safety in Pickering
✨Tip Number 1
Get to know the company! Research their values and mission, especially around customer service and safety. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your interpersonal skills! Since this role is all about customer WOW, think of examples from your past experiences where you've gone above and beyond for customers. We want to hear those stories when you chat with us!
✨Tip Number 3
Be ready to demonstrate your outdoor skills! If you have any certifications or experience in outdoor activities, make sure to highlight them. We love seeing candidates who are passionate about the outdoors and can ensure safety while having fun.
✨Tip Number 4
Apply through our website! It’s the best way to get your application noticed. Plus, it shows us that you’re tech-savvy and serious about joining our adventure-loving team. Don’t miss out on the chance to be part of something exciting!
We think you need these skills to ace Senior Outdoor Activity Instructor | Customer WOW & Safety in Pickering
Some tips for your application 🫡
Show Your Passion for the Outdoors: When writing your application, let us see your enthusiasm for outdoor activities! Share any relevant experiences or adventures that highlight your love for the great outdoors and how it shapes your approach to customer service.
Highlight Your Customer Service Skills: We’re all about exceptional customer service, so make sure to showcase your interpersonal skills. Give examples of how you've gone above and beyond for customers in previous roles, especially in outdoor settings.
Be Clear About Your Availability: Since this role requires weekend and holiday availability, be upfront about your schedule. Let us know when you can work, as this will help us understand how you fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Go Ape
✨Know Your Activities
Make sure you’re well-versed in the outdoor activities the company offers. Brush up on the specifics of each activity, including safety protocols and customer engagement techniques. This will show your passion and expertise during the interview.
✨Showcase Your Interpersonal Skills
Prepare examples that highlight your strong interpersonal skills. Think of situations where you’ve successfully engaged with customers or resolved conflicts. This will demonstrate your ability to create a positive experience for clients.
✨Flexibility is Key
Since the role requires weekend and holiday availability, be ready to discuss your flexibility. Share your willingness to adapt your schedule and how you manage work-life balance, which is crucial for this part-time position.
✨Emphasise Safety First
Safety is paramount in outdoor activities. Be prepared to talk about your approach to ensuring customer safety and any relevant certifications you hold. This will reassure the interviewers that you prioritise safety while providing an enjoyable experience.
