At a Glance
- Tasks: Prepare and instruct customers for thrilling outdoor activities while ensuring their safety and enjoyment.
- Company: Go Ape, a fun-loving adventure company in London.
- Benefits: Earn up to £14.80 per hour with flexible hours and great employee perks.
- Other info: Enjoy discounted adventure trips and a supportive work environment.
- Why this job: Join a vibrant team and create unforgettable experiences in the great outdoors.
- Qualifications: Positive attitude, comfort with heights, and love for outdoor adventures.
The predicted salary is between 14 - 14 € per hour.
Go Ape is seeking enthusiastic individuals for a customer service role in London. Your responsibilities will include preparing customers for activities, instructing them on safety procedures, and monitoring their experiences to ensure safety and enjoyment.
Applicants should have a positive attitude, be able to work outdoors, and be comfortable with heights.
The position offers up to £14.80 per hour for a fixed term, part-time contract with flexible working hours and various employee benefits including employer pension contributions and discounted adventure trips.
Outdoor Adventure Instructor — Deliver Customer WOW employer: Go Ape
Go Ape is an exceptional employer that fosters a vibrant and supportive work culture, perfect for those who thrive in outdoor environments. With flexible working hours, competitive pay, and unique benefits like discounted adventure trips, employees are encouraged to grow and develop their skills while delivering unforgettable experiences to customers in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Outdoor Adventure Instructor — Deliver Customer WOW
✨Tip Number 1
Get to know Go Ape! Research their values and what makes them tick. When you show up for your interview, drop in some knowledge about their adventures and customer service ethos. It’ll show you’re genuinely interested and ready to deliver that WOW factor!
✨Tip Number 2
Practice your people skills! As an Outdoor Adventure Instructor, you'll be interacting with customers all day. Role-play scenarios with friends or family where you guide them through activities. This will help you feel more confident and ready to engage with customers when it counts.
✨Tip Number 3
Don’t forget to showcase your passion for the outdoors! Whether it's hiking, climbing, or just enjoying nature, share your experiences during interviews. Your enthusiasm will resonate with the hiring team and highlight your suitability for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you’re tech-savvy and ready to embrace the adventure with us at Go Ape!
We think you need these skills to ace Outdoor Adventure Instructor — Deliver Customer WOW
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for outdoor adventures shine through! We want to see that you’re excited about the role and ready to deliver that 'WOW' factor to our customers.
Highlight Relevant Experience:Make sure to mention any previous experience you have in customer service or outdoor activities. We love seeing how your background can contribute to creating amazing experiences for our customers!
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for individuals who are not just qualified but also a great fit for our team culture. Authenticity goes a long way!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board for an adventure-filled journey with Go Ape!
How to prepare for a job interview at Go Ape
✨Know Your Adventure Stuff
Make sure you brush up on your knowledge of outdoor activities and safety procedures. Go Ape is all about delivering customer WOW, so being able to talk confidently about the experiences you'll be guiding will really impress them.
✨Show Your Enthusiasm
This role is all about having a positive attitude and sharing that energy with customers. During the interview, let your passion for the outdoors shine through. Share personal stories or experiences that highlight your love for adventure and working with people.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle various situations with customers. Think about times you've dealt with challenging scenarios in the past, especially related to safety or customer service, and be ready to share those examples.
✨Dress for the Outdoors
Even though it's an interview, showing that you're ready for the outdoor environment can make a great impression. Wear comfortable, practical clothing that reflects the adventurous spirit of the role, while still looking professional.
