Outdoor Activity Instructor - Flexible Hours & Customer WOW

Outdoor Activity Instructor - Flexible Hours & Customer WOW

Full-Time 12 - 15 £ / hour (est.) No working from home possible
Go Ape

At a Glance

  • Tasks: Instruct and brief customers while ensuring their safety during outdoor activities.
  • Company: Go Ape, a fun-loving company dedicated to outdoor adventures.
  • Benefits: Flexible hours, holiday entitlement, and subsidised adventure trips.
  • Other info: Perfect for those who love the outdoors and want a flexible job.
  • Why this job: Join us to create unforgettable outdoor experiences and make customers smile.
  • Qualifications: Enthusiastic, safety-conscious, and able to work independently.

The predicted salary is between 12 - 15 £ per hour.

Go Ape is looking for a Customer Activity Assistant in Rivington, United Kingdom. This part-time role requires individuals who are enthusiastic, safety-conscious, and passionate about delivering exceptional customer experiences outdoors.

Responsibilities include:

  • Instructing and briefing customers
  • Ensuring safety
  • Providing outstanding service

Applicants should be able to work independently, be comfortable with physical tasks, and have a positive attitude.

Benefits include flexible hours, holiday entitlement, and subsidised adventure trips.

Outdoor Activity Instructor - Flexible Hours & Customer WOW employer: Go Ape

Go Ape is an excellent employer for those seeking a dynamic and rewarding role as an Outdoor Activity Instructor in the beautiful surroundings of Rivington. With a strong emphasis on employee well-being, we offer flexible hours, generous holiday entitlement, and unique opportunities for adventure through subsidised trips. Our vibrant work culture fosters personal growth and encourages a passion for outdoor activities, making it an ideal place for individuals who thrive in an energetic and customer-focused environment.

Go Ape

Contact Details:

Go Ape Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Outdoor Activity Instructor - Flexible Hours & Customer WOW

Tip Number 1

Get to know the company culture! Before your interview, check out Go Ape's social media and website. This will help you understand their vibe and show them you're genuinely interested in being part of their team.

Tip Number 2

Practice your customer service skills! Since this role is all about delivering exceptional experiences, think of examples from your past where you've wowed customers. Be ready to share these stories during your chat with them.

Tip Number 3

Show off your enthusiasm for the outdoors! Whether it's hiking, climbing, or just enjoying nature, let them know how passionate you are about outdoor activities. It’ll make you stand out as a candidate who truly fits the role.

Tip Number 4

Don’t forget to apply through our website! We want to see your application come through directly, so make sure you hit that apply button on our site. It’s the best way to get noticed!

We think you need these skills to ace Outdoor Activity Instructor - Flexible Hours & Customer WOW

Customer Service Skills
Safety Awareness
Instructional Skills
Enthusiasm
Physical Fitness
Positive Attitude
Independence

Some tips for your application 🫡

Show Your Passion for the Outdoors:When you're writing your application, let us know why you love the outdoors! Share any personal experiences or adventures that highlight your enthusiasm for nature and outdoor activities. This will help us see your genuine interest in the role.

Highlight Your Customer Service Skills:We want to know how you’ve wowed customers in the past! Include examples of times when you provided exceptional service or went above and beyond to ensure a great experience for someone. This is key for us at Go Ape!

Safety First!:Since safety is a big part of the role, make sure to mention any relevant training or experience you have in safety protocols. We appreciate candidates who are safety-conscious and can keep our customers safe while having fun!

Keep It Personal and Authentic:Don’t be afraid to let your personality shine through in your application. We’re looking for individuals who can connect with our customers, so being authentic and relatable will definitely work in your favour. And remember, apply through our website for the best chance!

How to prepare for a job interview at Go Ape

Show Your Enthusiasm for the Outdoors

Make sure to express your passion for outdoor activities during the interview. Share personal experiences that highlight your love for nature and adventure, as this will resonate with Go Ape's mission of delivering exceptional customer experiences outdoors.

Emphasise Safety Awareness

Since safety is a top priority for this role, be prepared to discuss how you ensure safety in outdoor settings. Bring up any relevant training or experiences where you had to prioritise safety, and demonstrate your understanding of safety protocols.

Demonstrate Customer Service Skills

Prepare examples of how you've provided outstanding service in previous roles. Think about specific situations where you went above and beyond for customers, as this will show your commitment to delivering a 'Customer WOW' experience.

Be Ready for Physical Tasks

As the role involves physical activity, be ready to discuss your comfort level with such tasks. You might want to mention any relevant experiences that showcase your ability to handle physical challenges, which will reassure them of your capability to perform the job effectively.