At a Glance
- Tasks: Guide outdoor adventures and ensure customer safety while providing top-notch service.
- Company: Go Ape, a fun and adventurous company in Leeds.
- Benefits: Earn up to £13.45 per hour with flexible hours and awesome employee perks.
- Other info: Enjoy subsidised adventure trips and wellbeing initiatives.
- Why this job: Join a team that loves adventure and make unforgettable memories for customers.
- Qualifications: Great communication skills and a passion for outdoor activities.
The predicted salary is between 12 - 13 € per hour.
Go Ape in Leeds is seeking part-time activity instructors to provide outstanding customer service and ensure safety during outdoor adventures.
Responsibilities include:
- Welcoming customers
- Briefing them on safety
- Monitoring activities
Candidates should have excellent communication skills, a cheerful disposition, and a strong commitment to safety.
The role offers flexible hours, a fixed-term contract, and competitive pay of up to £13.45 per hour, with various employee perks including subsidised adventure trips and wellbeing initiatives.
Outdoor Adventure Guide & Customer Experience Specialist in Leeds employer: Go Ape
Go Ape in Leeds is an exceptional employer that prioritises employee wellbeing and growth, offering flexible hours and competitive pay for those passionate about outdoor adventures. With a vibrant work culture that encourages teamwork and communication, employees enjoy unique perks such as subsidised adventure trips, making it a rewarding place to develop skills while engaging with nature and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Outdoor Adventure Guide & Customer Experience Specialist in Leeds
✨Tip Number 1
Get to know the company! Before your interview, check out Go Ape's website and social media. Familiarise yourself with their adventures and customer experience initiatives so you can chat about them during your interview.
✨Tip Number 2
Show off your personality! As an Outdoor Adventure Guide, a cheerful disposition is key. Be yourself in interviews and let your enthusiasm for outdoor activities shine through. We want to see your passion!
✨Tip Number 3
Practice your communication skills! Since you'll be briefing customers on safety and monitoring activities, it’s crucial to convey information clearly. Try role-playing scenarios with friends to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and perks like subsidised adventure trips right there!
We think you need these skills to ace Outdoor Adventure Guide & Customer Experience Specialist in Leeds
Some tips for your application 🫡
Show Your Passion for Adventure:When writing your application, let your love for the outdoors shine through! Share any personal experiences or adventures that highlight your enthusiasm for outdoor activities and customer engagement.
Highlight Your Communication Skills:Since this role is all about providing outstanding customer service, make sure to emphasise your communication skills. Use examples from past experiences where you’ve successfully interacted with customers or led groups.
Safety First!:We take safety seriously at Go Ape, so don’t forget to mention your commitment to safety in your application. If you have any relevant training or certifications, be sure to include those as well!
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your amazing application and get you on board for some outdoor fun!
How to prepare for a job interview at Go Ape
✨Know Your Adventure
Familiarise yourself with Go Ape's activities and values. Understand the different outdoor adventures they offer and be ready to discuss how your skills align with their mission of providing outstanding customer service.
✨Safety First!
Since safety is a top priority, prepare to talk about your experience with safety protocols in outdoor settings. Think of specific examples where you ensured safety during activities, and be ready to share them during the interview.
✨Show Your Cheerful Side
A cheerful disposition is key for this role. Practice conveying enthusiasm and positivity in your responses. Consider sharing a story that highlights your ability to engage customers and create a fun atmosphere.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the role and the company. Inquire about team dynamics, training opportunities, or how they measure customer satisfaction. This demonstrates your commitment to the position and helps you gauge if it's the right fit for you.