At a Glance
- Tasks: Instruct and ensure safety for customers during exciting outdoor activities.
- Company: Go Ape, a leading adventure company focused on customer experience.
- Benefits: Flexible hours, 28 days holiday, and subsidised adventure activities.
- Other info: Perfect for those seeking adventure and personal growth in a dynamic environment.
- Why this job: Join a fun team and help others enjoy thrilling outdoor experiences.
- Qualifications: Passion for the outdoors and strong communication skills.
The predicted salary is between 20000 - 25000 € per year.
Go Ape is looking for a Customer Activity Assistant in Farnham, United Kingdom, to deliver exceptional customer service while ensuring the safety of participants.
Responsibilities include:
- Instructing and briefing customers on safety
- Preparing them for activities
- Monitoring the course
The ideal candidate should enjoy outdoor work, have strong interpersonal skills, and demonstrate a commitment to customer satisfaction.
You will enjoy flexible working hours, 28 days of holiday pro-rata, and access to subsidised adventure activities!
Adventure Activity Instructor - Outdoor Safety Pro in Farnham employer: Go Ape
Go Ape is an exceptional employer that fosters a vibrant work culture centred around adventure and customer engagement. Located in the picturesque Farnham, employees benefit from flexible working hours, generous holiday allowances, and unique opportunities to participate in subsidised outdoor activities, all while contributing to a team dedicated to delivering memorable experiences for customers. With a strong emphasis on personal growth and development, Go Ape encourages its staff to thrive in a dynamic environment where passion for the outdoors meets professional fulfilment.
StudySmarter Expert Advice🤫
We think this is how you could land Adventure Activity Instructor - Outdoor Safety Pro in Farnham
✨Tip Number 1
Get to know Go Ape and their values! Research their activities and safety protocols so you can chat confidently about them during your interview. Show us that you're not just a fan of the outdoors, but also a perfect fit for their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for someone. We want to hear those stories, so be ready to share how you ensure customer satisfaction in any situation.
✨Tip Number 3
Show off your interpersonal skills! During the interview, engage with your interviewer like you would with customers. A friendly smile and a positive attitude can go a long way in making a great impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Go Ape family and ready to take on the adventure!
We think you need these skills to ace Adventure Activity Instructor - Outdoor Safety Pro in Farnham
Some tips for your application 🫡
Show Your Passion for the Outdoors:When you're writing your application, let us know how much you love being outdoors! Share any experiences you've had in nature or outdoor activities that highlight your enthusiasm and commitment to adventure.
Highlight Your Customer Service Skills:We want to see how you connect with people! Make sure to include examples of how you've provided excellent customer service in the past. This will show us that you’re ready to deliver the exceptional experience our customers expect.
Safety First!:Since safety is a big part of the role, don’t forget to mention any relevant training or experience you have in ensuring safety during activities. This could be anything from first aid certifications to previous roles where you monitored safety protocols.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role.
How to prepare for a job interview at Go Ape
✨Know Your Safety Protocols
Make sure you’re well-versed in safety procedures relevant to outdoor activities. Go Ape will want to see that you can confidently instruct and brief customers on these protocols, so brush up on any specific guidelines they might have.
✨Show Your Passion for the Outdoors
During the interview, let your love for outdoor activities shine through. Share personal experiences or stories that highlight your enthusiasm for adventure and how it relates to customer service. This will help you connect with the interviewers.
✨Demonstrate Strong Interpersonal Skills
Prepare examples of how you've successfully interacted with customers in the past. Whether it’s resolving a complaint or enhancing a customer's experience, showcasing your interpersonal skills will be key to landing this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
