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- Tasks: Provide clinical advice and arrange care pathways for 999 calls in Emergency Operations Centres.
- Company: Join the East of England Ambulance Service, dedicated to innovative patient care.
- Benefits: Competitive salary, flexible working requests, and a supportive work-life balance.
- Why this job: Make a real difference in urgent care while developing your clinical skills.
- Qualifications: Must be a registered Nurse or Paramedic with relevant clinical experience.
- Other info: Opportunities for career growth and a diverse, inclusive workplace.
The predicted salary is between 37338 - 44962 ÂŁ per year.
The Trust is building a talent pool of appointable Clinical Advisor EOC (Validators) to work in the Clinical Assessment Service in the Emergency Operations Centres in Bedford, Chelmsford or Norwich as vacancies arise. Applicants must be Paramedics or Nurses (adult nursing qualifications required). The role is full‑ or part‑time permanent, ideally on our core rotas, with a minimum of 18.75 hours per week, and includes an initial 3‑week full‑time training period. Clinicians must work either the Norwich or Chelmsford Control Rooms – remote or agile working is not supported.
Main Duties
This role intercepts lower acuity and clinically appropriate 999 calls, provides advice, and arranges safe and appropriate care pathways. The aim is to reduce ambulance demand and A&E admissions while supporting the development of a multi‑disciplinary Regional CAS. The successful applicant will hold an NMC nursing registration or HCPC registered paramedic qualification.
About Us
We provide 24/7 urgent care across Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire, innovating to offer the best patient care. We champion diversity and encourage applications from under‑represented groups. Work‑life balance is supported through flexible working requests.
Person Specification
Essential Knowledge & Experience
- Current nursing registration with the NMC or paramedic registration with the HCPC.
- Two years post‑registration experience in a clinical environment.
- Experience in A&E, medical or primary care settings.
- Previous experience of face‑to‑face or telephone triage.
Essential Personal Skills
- Ability to handle highly distressed callers effectively.
- High level of IT and telephony dexterity.
- Critical analysis skills, demonstrating knowledge of differential diagnosis during assessment.
- Experience of audit, evaluation and clinical governance.
Application Process
Read the advert and attached Job Description and Person Specification. Complete the Supporting Statement indicating how you meet each criterion. Submit an online application and upload your statement (CVs not accepted). Internal EEAST candidates may receive a ÂŁ2,500 incentive; see FAQ for details.
Pre‑employment Checks
Full employment checks will be required before an unconditional offer. Disciplinary sanctions will be verified; offers may be withdrawn if checks fail. Disclosure and Barring Service check is mandatory under the Rehabilitation of Offenders Act. Certificate of Sponsorship: Applications that require skilled‑worker sponsorship will be considered.
Employer Details
Employer: East of England Ambulance Service
Address: Norwich, Bedford or Chelmsford EOC – CM1 7WS
Website: https://www.eastamb.nhs.uk
Recruitment Pool EOC Clinical Advisor (Validator) employer: GO Airport Shuttle & Executive Car
Contact Detail:
GO Airport Shuttle & Executive Car Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recruitment Pool EOC Clinical Advisor (Validator)
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the East of England Ambulance Service on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Clinical Advisor EOC.
✨Tip Number 2
Prepare for the interview by brushing up on your clinical knowledge and triage skills. Think about real-life scenarios you’ve faced in A&E or primary care, and be ready to discuss how you handled them.
✨Tip Number 3
Show your passion for patient care! During interviews, highlight your commitment to reducing ambulance demand and improving care pathways. This will resonate with the Trust's mission and values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at the East of England Ambulance Service.
We think you need these skills to ace Recruitment Pool EOC Clinical Advisor (Validator)
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a good look at the job description and person specification. We want to see that you understand what the role entails and how your experience aligns with it.
Craft a Strong Supporting Statement: Your supporting statement is your chance to shine! Make sure to address each criterion in the person specification clearly. We’re looking for specific examples of your experience, so don’t hold back!
Keep It Professional but Personal: While we want you to be professional, don’t forget to let your personality shine through. Show us who you are and why you’re passionate about this role. A bit of authenticity goes a long way!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it keeps everything nice and organised!
How to prepare for a job interview at GO Airport Shuttle & Executive Car
✨Know Your Stuff
Make sure you brush up on your clinical knowledge, especially around triage and care pathways. Familiarise yourself with the specific challenges faced in Emergency Operations Centres, as well as the latest guidelines from the NMC or HCPC.
✨Showcase Your Experience
Prepare to discuss your two years of post-registration experience in detail. Think about specific examples from A&E, medical, or primary care settings that highlight your skills in handling distressed callers and conducting assessments.
✨Practice Makes Perfect
Conduct mock interviews with a friend or colleague. Focus on answering questions related to critical analysis and differential diagnosis. This will help you articulate your thought process clearly during the actual interview.
✨Be Yourself
Don’t forget to let your personality shine through! The Trust values diversity and wants to see how you can contribute to their team. Be honest about your experiences and how they’ve shaped your approach to patient care.
