Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide efficient HR support and manage queries to ensure smooth operations.
- Company: Join a diverse Trust committed to community representation and inclusivity.
- Benefits: Flexible working options, professional development, and a supportive team environment.
- Why this job: Make a real difference in HR services while developing your skills in a dynamic setting.
- Qualifications: Strong communication skills and a proactive approach to problem-solving.
- Other info: Opportunity for career growth and a chance to work with a diverse team.
The predicted salary is between 30000 - 42000 £ per year.
We are looking to recruit 1x full time (37.5 hpw) team member. The role is to provide high quality and efficient transactional HR services to the Trust and workforce, ensuring all transactions occur accurately, in a timely manner, in line with appropriate Trust Policies and Procedures. Delivering a professional service focused on achieving a high level of customer satisfaction by offering support and advice where required and ensuring KPIs are met.
The post holder will be responsible – along with a team of other Officers – for monitoring, managing and processing HR forms and pay queries using our online ticket management system (Halo ITSM). The work includes processing forms and responding to queries daily, taking a proactive approach to ensure that queries are resolved and HR forms are processed within the designated timeframes and SLAs.
Please note the post holder will be required to work from Lakeview House, Bedford. We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under‑represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria. We also welcome flexible working requests to support a balance between work and other priorities such as caring responsibilities, family commitments, further learning, and other interests.
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Please note, should you be successful in your application, you will be required to undergo pre‑employment checks, prior to receiving an unconditional offer. If full employment checks cannot be achieved (including existing and unserved disciplinary sanctions), your offer may be withdrawn.
How to apply:
- Read the advert and the Job Description and Person Specification (attached).
- Complete the online application.
- Complete the Supporting Statement – Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. CVs are not accepted.
HR Support Services Officer in Bedford employer: GO Airport Shuttle & Executive Car
Contact Detail:
GO Airport Shuttle & Executive Car Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Support Services Officer in Bedford
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the Trust's values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how your skills align with the HR Support Services Officer role.
✨Tip Number 3
Show off your soft skills! In HR, communication and empathy are key. Be ready to share examples of how you've successfully handled customer queries or resolved conflicts in the past to demonstrate your ability to provide high-quality support.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace HR Support Services Officer in Bedford
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a good look at the job description and person specification. We want to see that you understand what the role of HR Support Services Officer entails, so make sure you know the key responsibilities and requirements.
Craft a Strong Supporting Statement: Your supporting statement is your chance to shine! Make sure you address each criterion in the person specification clearly. We’re looking for specific examples of how your experience aligns with what we need, so don’t hold back on showcasing your skills.
Keep It Professional Yet Personal: While we appreciate professionalism, we also love a bit of personality! Let your unique voice come through in your application. Show us who you are and why you’re passionate about joining our team at StudySmarter.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re following the correct process. Plus, it helps us keep everything organised!
How to prepare for a job interview at GO Airport Shuttle & Executive Car
✨Know the Job Inside Out
Before your interview, make sure you thoroughly read the job description and person specification. Understand the key responsibilities and requirements of the HR Support Services Officer role, so you can confidently discuss how your skills and experiences align with what they’re looking for.
✨Prepare for Common Questions
Think about the types of questions you might be asked, especially around customer service and handling HR queries. Prepare specific examples from your past experiences that demonstrate your ability to meet KPIs and provide high-quality support, as this will show you’re ready for the role.
✨Familiarise Yourself with Halo ITSM
Since the role involves using an online ticket management system, it’s a good idea to familiarise yourself with Halo ITSM or similar systems. If you have experience with any ticketing software, be ready to discuss it and how you’ve used it to manage queries effectively.
✨Show Your Commitment to Diversity
The Trust values diversity, so be prepared to discuss how you can contribute to a diverse workplace. Think about your own experiences and how they can help you support under-represented groups within the workforce, which will resonate well with the interviewers.
