CCTV Analyst - Camberwell (Internal Vacancy), An exciting internal opportunity has arisen to join Go‑Ahead London's CCTV Centre of Excellence, based at Camberwell Garage. This is a key back‑office support role that contributes directly to the safe, reliable and professional operation of our services for Transport for London and the travelling public. Working closely with garages and external organisations, you will play an important role in ensuring CCTV footage is managed, maintained and delivered accurately, lawfully and on time.
Key Responsibilities
- Maintain CCTV systems fitted to buses, vehicles and Go‑Ahead London properties.
- Download CCTV footage and support garages and authorised external organisations.
- Respond promptly to CCTV requests, prioritising appropriately based on risk and urgency.
- Ensure all CCTV requests comply with GDPR and are authorised and justified.
- Identify, report and follow up faults on CCTV and wireless systems (LANLink).
- Monitor CCTV equipment warranties and ensure repairs are completed where applicable.
- Provide sickness and holiday cover within the CCTV team rota.
- Travel to other garages as required to support maintenance and downloads.
Opportunities
- Develop specialist skills in CCTV systems, compliance and investigation support.
- Move into a structured, professional back‑office role while remaining operationally connected.
- Gain experience working with GDPR, police requests and incident management.
- Be part of a central team that supports garages across the business.
This role would suit a colleague who understands garage operations and is looking to move into a more technical or analytical role while still supporting frontline service delivery.
Qualifications
- Have a good working knowledge of garage operations and procedures.
- Ideally have experience or awareness of Go‑Ahead London's CCTV systems.
- Be organised, methodical and able to manage your workload independently.
- Demonstrate strong attention to detail and a high level of accuracy.
- Remain calm, professional and positive when working under pressure.
- Be flexible and willing to work early, late, night shifts and weekends.
- Hold a full UK driving licence.
Go‑Ahead London is the capital's largest bus operator, and we employ the overwhelming number of our 8,000 people at 17 garages, mostly in South East, South West, North East and East London. An award-winning company with a well-regarded industry reputation, we have opened three new garages in the last five years and run a quarter of London's iconic red bus network on behalf of Transport for London (TfL) using 2,450 vehicles.
