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For Companies At a Glance
- Tasks: Welcome visitors and manage their arrival at our Recruitment & Training Academy.
- Company: Join Go-Ahead London, the largest bus operator in the capital with a stellar reputation.
- Benefits: Enjoy a competitive salary, pension scheme, 25 days holiday, and travel pass for London transport.
- Why this job: Be part of a dynamic team that supports London's iconic red bus network and enhances your skills.
- Qualifications: Effective communication and computer skills are essential; previous reception experience is a plus.
- Other info: Flexible working hours with potential weekend shifts; full training provided.
Who Are We
Go-Ahead London is the capital’s largest bus operator, employing over 8,000 colleagues across 17 garages and Head Office, mainly in South East, South West, North East, and East London. We are an award-winning company with a well-regarded industry reputation. Most of our colleagues are professional Bus Drivers, and we operate a quarter of London’s iconic red bus network on behalf of Transport for London (TfL), using 2,450 vehicles.
Our Recruitment & Training department plays a key role in supporting our operational locations by recruiting and training sufficient drivers to maintain our high service standards.
Responsibilities
Who are we looking for:
We are seeking to recruit an experienced Receptionist to job share at our busy Recruitment & Training Academy in Camberwell. The main responsibility of this role is to provide a friendly and professional welcome to all visitors. Additional responsibilities include:
- Greeting and registering visitors, managing their arrival efficiently alongside colleagues during training courses and recruitment events.
- Answering telephone enquiries politely and managing the shared recruitment mailbox.
- Ensuring visitors are aware of health & safety emergency procedures on site.
- Handling all incoming and outgoing post, both internal and external.
- Maintaining a clean and tidy reception area and lobby.
Qualifications
The successful candidate must communicate effectively, be computer literate, and possess a smart, professional manner. We are looking for two individuals who can work well independently.
Previous experience in reception duties or roles involving face-to-face interaction is desirable. Full training will be provided.
The working hours are Monday to Friday, either 07:00 to 11:45 or 11:45 to 16:30. Flexibility regarding start and finish times is required to meet business needs. Weekend work may occasionally be necessary.
The salary is £14.57 per hour based on an average 22-hour week for each shift. Applicants should specify their preferred shift.
We offer benefits including a pension scheme, 25 days’ holiday, and a travel pass for London Buses and the Tube Network.
If interested, please apply via this link by 1700hrs on Friday 11th July 2025. Please indicate any dates when you are unavailable for an interview.
Go-Ahead London values diversity and promotes equality. We welcome applications from all community sections.
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RECRUITMENT & TRAINING ACADEMY RECEPTIONIST - PART TIME employer: Go Ahead London
Contact Detail:
Go Ahead London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RECRUITMENT & TRAINING ACADEMY RECEPTIONIST - PART TIME
✨Tip Number 1
Familiarise yourself with Go-Ahead London's values and mission. Understanding their commitment to service quality and community engagement will help you align your responses during any interviews or discussions.
✨Tip Number 2
Prepare to demonstrate your customer service skills. Since the role involves greeting visitors and managing enquiries, think of specific examples from your past experiences where you provided excellent service or handled difficult situations.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours. Given the varied shifts and potential weekend work, showing that you can adapt to the needs of the business will make you a more attractive candidate.
✨Tip Number 4
Research common health and safety procedures relevant to reception roles. Being knowledgeable about these protocols will not only impress during the interview but also show your proactive approach to ensuring visitor safety.
We think you need these skills to ace RECRUITMENT & TRAINING ACADEMY RECEPTIONIST - PART TIME
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Receptionist position. Tailor your application to highlight relevant experience in reception duties or face-to-face interaction.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience, particularly in roles that involve customer service or reception work. Highlight any specific skills that align with the job requirements, such as effective communication and computer literacy.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you are a good fit for the position and how your skills can contribute to the Recruitment & Training Academy. Be sure to specify your preferred shift and any availability for interviews.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and complete. A polished application reflects professionalism.
How to prepare for a job interview at Go Ahead London
✨Show Your Professionalism
As a Receptionist, first impressions matter. Dress smartly and maintain a professional demeanour throughout the interview. This will demonstrate your understanding of the role and the importance of a welcoming environment.
✨Prepare for Common Questions
Anticipate questions related to your previous experience in reception duties or customer service roles. Be ready to share specific examples of how you've handled challenging situations or provided excellent service.
✨Familiarise Yourself with Health & Safety Procedures
Since you'll be responsible for informing visitors about health and safety procedures, it’s a good idea to research common protocols in a workplace setting. This shows that you take the role seriously and are proactive.
✨Express Flexibility and Team Spirit
Highlight your willingness to work flexible hours and your ability to collaborate with colleagues. This is crucial in a busy environment like the Recruitment & Training Academy, where teamwork is essential.
