At a Glance
- Tasks: Support managers with admin tasks, maintain staff rotas, and handle enquiries.
- Company: Go-Ahead London, the largest bus company in the capital.
- Benefits: Gain valuable experience in a dynamic environment with career growth potential.
- Other info: Flexible hours with occasional weekend work; perfect for proactive individuals.
- Why this job: Join a vital team ensuring London's transport services run smoothly.
- Qualifications: Strong organisational skills and effective communication abilities required.
The predicted salary is between 25000 - 30000 £ per year.
Go-Ahead London is the capital’s largest bus company, operating from 17 locations across London with a workforce of over 8,000 colleagues. Every day, our services are judged by the quality and reliability of what we deliver on the road — and our Performance team plays a vital role in ensuring we meet and exceed Transport for London’s standards.
We are now seeking a highly organised and proactive OCC Administrator to join our Stockwell-based team. This is a key support role where you’ll provide administrative expertise to managers and supervisors, ensuring that operational performance is maintained to the highest level.
What you’ll be doing
- Preparing and maintaining staff rotas, processing hours worked
- Arranging TSG bookings and coordinating resources
- Responding to public complaints with professionalism and accuracy
- Taking minutes at meetings and preparing correspondence
- Handling telephone calls and internal/external enquiries
- Collating statistics, maintaining records, and producing regular reports
- Creating and proofing letters and other documentation
- Supporting with filing, archiving, and other administrative tasks
- Liaising confidently with internal teams and external stakeholders
- Carrying out additional ad hoc duties as required
About you
- We’re looking for someone who thrives on responsibility and can deliver high-quality work under pressure.
- You’ll need to be organised and detail-focused, able to manage multiple tasks to tight deadlines.
- An effective communicator, both in writing and verbally.
- Confident with IT systems, particularly Microsoft Word and Excel (experience with Freeway is an advantage).
- Equally comfortable working independently or as part of a team.
- Flexible in your approach to working hours, with occasional weekend cover required.
This is a great opportunity for someone with strong administrative skills who is ready to step into a responsible, business-critical role within London’s largest bus operator. Apply now and help us keep London moving.
StudySmarter Expert Advice🤫
We think this is how you could land OCC Administrator
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Go-Ahead London.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Go-Ahead London. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace OCC Administrator
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Go-Ahead London, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Go-Ahead London and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Go-Ahead London. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Go-Ahead London
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Go-Ahead London.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Go-Ahead London.
