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- Tasks: Support residents during housing refurbishments and manage their expectations.
- Company: Leading contractor in social housing with a focus on community support.
- Benefits: Competitive salary, van and fuel card or travel allowance, and great perks.
- Why this job: Make a difference in residents' lives while working on impactful projects.
- Qualifications: Experience in resident liaison and proficiency in IT applications like Word and Outlook.
- Other info: Join a dynamic team dedicated to improving community living.
The predicted salary is between 36000 - 60000 £ per year.
A leading contractor in social housing is seeking an experienced Resident Liaison Officer to handle communication and support for residents during refurbishment projects. This role requires proven experience in a similar position and proficiency in IT applications like Word and Outlook.
The selected candidate will manage resident expectations, resolve complaints, and ensure minimum disruption.
A competitive salary and benefits, including a van and fuel card or travel allowance, are offered.
Resident Liaison Officer – Housing Refurbishment (Van/Travel) in Lancing employer: GNA Group
Contact Detail:
GNA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer – Housing Refurbishment (Van/Travel) in Lancing
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Resident Liaison Officer role. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Brush up on your communication skills and think about how you can demonstrate your experience in managing resident expectations and resolving complaints. We want you to shine!
✨Tip Number 3
Showcase your IT skills! Make sure you’re comfortable with applications like Word and Outlook, as these will be crucial in your role. Maybe even create a quick presentation to highlight your proficiency when you get the chance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Resident Liaison Officer – Housing Refurbishment (Van/Travel) in Lancing
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your previous experience as a Resident Liaison Officer or in a similar role. We want to see how you've handled communication and support for residents during refurbishment projects, so share specific examples!
Be IT Savvy: Since proficiency in IT applications like Word and Outlook is key, don’t forget to mention your skills in these areas. We love it when candidates can demonstrate their tech-savviness, so include any relevant training or experience.
Communicate Clearly: Your written application should reflect the clear communication skills we’re looking for. Keep your language straightforward and professional, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at GNA Group
✨Know Your Stuff
Make sure you brush up on your experience as a Resident Liaison Officer. Be ready to discuss specific projects you've worked on, how you managed resident expectations, and any challenges you faced. This will show that you’re not just familiar with the role but have hands-on experience.
✨Showcase Your IT Skills
Since proficiency in IT applications like Word and Outlook is key, be prepared to talk about how you’ve used these tools in your previous roles. Maybe you’ve created reports or managed communications through email – share those examples to highlight your tech-savviness.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like handling a resident complaint or minimising disruption during a refurbishment. Think of a few scenarios from your past work where you successfully navigated these challenges and be ready to share them.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s approach to resident communication or how they measure success in this role. This shows your genuine interest and helps you understand if the company is the right fit for you.
