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- Tasks: Be the go-to person for residents and contractors during property projects.
- Company: Leading property services firm in Hastings with a strong community focus.
- Benefits: Competitive salary of £30,000 plus van or car allowance.
- Why this job: Make a real difference in residents' lives while managing exciting projects.
- Qualifications: Strong customer service skills and experience in social housing.
The predicted salary is between 24000 - 36000 £ per year.
A leading property services firm in Hastings seeks a Resident Liaison Officer to act as the key point of contact between residents and contractors. You will provide essential support throughout property improvement and maintenance projects, ensuring all residents are well-informed and their needs are met.
The ideal candidate will have a strong customer service focus and experience in social housing. This permanent role offers a salary of £30,000 plus a van or car allowance.
Resident Liaison & Projects Coordinator in Hastings employer: GNA Group
Contact Detail:
GNA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison & Projects Coordinator in Hastings
✨Tip Number 1
Network like a pro! Reach out to your connections in the property services sector and let them know you're on the hunt for a Resident Liaison role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its projects. Show us that you understand their mission and values, and be ready to discuss how your customer service skills can enhance resident satisfaction during property improvements.
✨Tip Number 3
Practice your communication skills! As a Resident Liaison Officer, you'll need to convey information clearly and empathetically. Role-play with a friend or family member to get comfortable discussing how you'd handle resident concerns and contractor coordination.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and showcase your skills. Plus, it shows us you're serious about joining our team and making a difference in the community.
We think you need these skills to ace Resident Liaison & Projects Coordinator in Hastings
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and social housing. We want to see how your skills align with the role of a Resident Liaison Officer, so don’t be shy about showcasing relevant projects you've worked on!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about being a key point of contact for residents and how you can support them during property improvement projects. Keep it friendly and professional!
Showcase Your Communication Skills: As a Resident Liaison Officer, communication is key. In your application, highlight any experiences where you’ve successfully communicated with diverse groups or resolved conflicts. We love seeing examples of how you keep everyone informed and happy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at GNA Group
✨Know Your Stuff
Make sure you understand the role of a Resident Liaison Officer inside out. Familiarise yourself with the key responsibilities, especially how to effectively communicate between residents and contractors. Research the company’s recent projects and their approach to customer service in social housing.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your strong customer service focus. Think about situations where you successfully resolved issues or improved resident satisfaction. This will demonstrate your ability to meet the needs of residents during property improvement projects.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s projects, team dynamics, and how they measure success in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
✨Dress the Part
While it’s important to be comfortable, remember that first impressions count. Dress smartly to convey professionalism, as you’ll be representing the company to residents and contractors alike. A polished appearance can set a positive tone for the interview.
