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- Tasks: Schedule and manage repairs while delivering top-notch customer service.
- Company: Join GNA Group, a leader in social housing solutions.
- Benefits: Enjoy a competitive salary, 31 days holiday, and hybrid work flexibility.
- Other info: Work in a supportive environment with opportunities for growth.
- Why this job: Make a difference in people's lives through effective housing repairs.
- Qualifications: Experience in scheduling within repairs and maintenance is essential.
The predicted salary is between 31600 - 31600 £ per year.
GNA Group is seeking a Scheduler / Planner in Chelmsford, United Kingdom, to work within social housing. The role involves providing excellent customer service, arranging and rescheduling appointments, and logging jobs onto a management system.
The ideal candidate should have prior scheduling experience in a repairs and maintenance context.
This position offers a salary of £31,600 per annum, 31 days of paid holiday, and a hybrid working model of 2 days from home and 3 days in the office.
Social Housing Repairs Planner (Hybrid) in Essex employer: GNA Group
Contact Detail:
GNA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Housing Repairs Planner (Hybrid) in Essex
✨Tip Number 1
Network like a pro! Reach out to people in the social housing sector on LinkedIn or local community groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your scheduling skills. Think of examples from your past experience where you’ve successfully managed appointments or resolved customer issues. We want to see that you can handle the pressure!
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with common management systems used in repairs and maintenance. If you can demonstrate your ability to quickly adapt to new software, it’ll give you an edge over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Social Housing Repairs Planner (Hybrid) in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your scheduling experience, especially in repairs and maintenance. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about social housing and how your customer service skills can make a difference. We love seeing personality, so let us know what makes you tick!
Showcase Your Tech Savvy: Since you'll be logging jobs onto a management system, mention any relevant software or tools you’ve used before. We appreciate candidates who are comfortable with technology, so don’t forget to highlight that experience!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at GNA Group
✨Know Your Stuff
Make sure you understand the ins and outs of social housing repairs. Brush up on common issues, scheduling processes, and customer service best practices. This will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed schedules or resolved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Demonstrate Your Tech Savvy
Since you'll be logging jobs onto a management system, be ready to discuss any relevant software you've used before. If you have experience with scheduling tools or CRM systems, highlight that to show you're prepared for the tech side of the job.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about their approach to customer service in social housing or how they handle peak times for repairs. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.