At a Glance
- Tasks: Provide top-notch tech support for hearing devices and apps, helping users every step of the way.
- Company: Join GN Hearing, a leader in innovative hearing solutions.
- Benefits: Enjoy flexible working hours, competitive pay, and opportunities for personal growth.
- Other info: Be part of a supportive team dedicated to customer satisfaction.
- Why this job: Make a difference in people's lives by enhancing their hearing experience.
- Qualifications: Strong communication skills and a passion for technology are essential.
The predicted salary is between 30000 - 40000 £ per year.
GN Hearing in the UK is seeking a Customer Care Technical Support Specialist to deliver frontline non-clinical support for end users, focusing on accessories, apps and connectivity. You will join the UK Customer Care team and work closely with Order Entry and Technical Support to ensure a smooth end-user journey.
In this role you will handle end-user interactions by phone and email, provide first-line technical support for hearing devices and apps, guide users on device handling and app use.
Hybrid Customer Care Tech Support – Hearing Devices in Harwell employer: GN Group
As a Channel Sales Support Coordinator at our UK&I location, you will thrive in a dynamic and inclusive work environment that prioritises employee growth and development. We offer comprehensive training, competitive benefits, and a culture that values collaboration and innovation, ensuring you have the tools and support needed to excel in your role while making a meaningful impact on our channel partners' success.
