At a Glance
- Tasks: Provide top-notch support for hearing devices and apps, helping users thrive.
- Company: Join GN Group, a leader in hearing solutions with a supportive culture.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Be part of a dynamic team dedicated to enhancing customer experiences.
- Why this job: Make a real difference in people's lives through innovative hearing technology.
- Qualifications: Experience in technical support and strong communication skills are a must.
The predicted salary is between 30000 - 40000 £ per year.
GN Group in Bicester is seeking a Customer Care Technical Support Specialist to provide effective support for hearing devices and apps.
You will handle queries via phone and email, ensuring users can maximize the benefit of GN Hearing solutions.
The ideal candidate has experience in technical support, strong communication skills, and the ability to empathize with customers.
Familiarity with Salesforce and troubleshooting for connected devices is essential.
This role offers a chance to make a difference in customers' lives.
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We think you need these skills to ace Hearing Device Support & Education Specialist in Bicester
Technical Support
Communication Skills
Empathy
Salesforce
Troubleshooting
Customer Service
Problem-Solving Skills
