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- Tasks: Engage with clients, assess needs, and introduce our employment law services.
- Company: Specialist employment law firm based in Worcester.
- Benefits: Basic salary up to £30,000, Monday to Friday work schedule.
- Why this job: Join a dynamic team and make a real difference in people's lives.
- Qualifications: Experience in telesales and strong communication skills required.
- Other info: Immediate start available; great opportunity for career growth.
The predicted salary is between 21600 - 36000 £ per year.
GMP Recruitment are proud to be partnered with a Worcester based specialist employment law firm providing legal advice and representation to employees and employers across the UK. We are currently recruiting for a confident and driven Telesales Executive to engage with prospective clients, assess their needs, and introduce our employment law services. This position is working Monday – Friday offering a basic salary up to £30,000 pending relevant experience.
Telesales Executive main responsibilities:
- Make outbound and inbound calls to prospective clients who have expressed interest in employment law services
- Qualify leads by understanding the client’s employment issue and determining suitability for legal advice
- Clearly explain legal services, process, and fee structures in a compliant and professional manner
- Book qualified consultations for solicitors or senior legal advisors
- Maintain accurate and up-to-date records on the CRM system
- Follow up on warm leads and previous enquiries to maximise conversion
- Meet or exceed individual sales targets and KPIs
- Ensure all calls and communications comply with legal, regulatory, and data protection requirements
Telesales Executive skills & experience:
- Proven experience in telesales, inside sales, or phone-based customer engagement
- Strong communication and listening skills with a confident phone manner
- Ability to handle sensitive conversations with professionalism and empathy
- Target-driven mindset with a consultative, ethical approach to sales
- Excellent organisational and time-management skills
- Comfortable using CRM systems and basic IT tools
An immediate start is available for the successful candidate. If the above role sounds perfect for you, or you require more information, please click apply. GMP Recruitment are recruiting for this role on behalf of their client and are acting as an Employment Agency.
Telesales Executive in Worcester employer: GMP Recruitment Ltd
Contact Detail:
GMP Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive in Worcester
✨Tip Number 1
Get to know the company inside out! Research their services, values, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm, making you stand out as a candidate.
✨Tip Number 2
Practice your pitch! Before the interview, rehearse how you’d introduce yourself and explain why you’re the perfect fit for the Telesales Executive role. Keep it confident and concise, just like you would on a call with a client.
✨Tip Number 3
Prepare for common questions! Think about how you’d handle sensitive conversations or qualify leads. Having clear examples ready will help you demonstrate your skills and experience effectively during the interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your interest and professionalism. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Telesales Executive in Worcester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your telesales experience and any relevant skills. We want to see how you’ve engaged with clients in the past, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Telesales Executive role. Be sure to mention your understanding of employment law services and how you can help prospective clients.
Showcase Your Communication Skills: Since this role involves a lot of phone work, we want to see your communication skills in action. Use clear and concise language in your application, and make sure to convey your confident phone manner.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at GMP Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you understand the employment law services the company offers. Familiarise yourself with common legal issues clients might face and be ready to discuss how you can help them. This shows you're genuinely interested and prepared.
✨Practice Your Pitch
Since this role is all about engaging with clients over the phone, practice your communication skills. Role-play with a friend or family member, focusing on how to clearly explain services and handle objections. Confidence is key!
✨Show Empathy
Telesales isn't just about selling; it's about understanding clients' needs. Be prepared to demonstrate your ability to handle sensitive conversations with professionalism and empathy. Share examples from past experiences where you've successfully navigated tough discussions.
✨Be Data Savvy
Familiarise yourself with CRM systems and basic IT tools, as these will be crucial in your role. During the interview, mention any relevant experience you have with these systems, and express your willingness to learn if you're not fully versed yet.
