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- Tasks: Engage with clients, assess needs, and introduce our employment law services.
- Company: Specialist employment law firm based in Worcester.
- Benefits: Basic salary up to £30,000, Monday to Friday work schedule.
- Why this job: Join a dynamic team and make a real difference in people's lives.
- Qualifications: Experience in telesales and strong communication skills required.
- Other info: Immediate start available; great opportunity for career growth.
The predicted salary is between 24000 - 30000 £ per year.
GMP Recruitment are proud to be partnered with a Worcester based specialist employment law firm providing legal advice and representation to employees and employers across the UK. We are currently recruiting for a confident and driven Telesales Executive to engage with prospective clients, assess their needs, and introduce our employment law services. This position is working Monday – Friday offering a basic salary up to £30,000 pending relevant experience.
Telesales Executive main responsibilities:
- Make outbound and inbound calls to prospective clients who have expressed interest in employment law services
- Qualify leads by understanding the client’s employment issue and determining suitability for legal advice
- Clearly explain legal services, process, and fee structures in a compliant and professional manner
- Book qualified consultations for solicitors or senior legal advisors
- Maintain accurate and up-to-date records on the CRM system
- Follow up on warm leads and previous enquiries to maximise conversion
- Meet or exceed individual sales targets and KPIs
- Ensure all calls and communications comply with legal, regulatory, and data protection requirements
Telesales Executive skills & experience:
- Proven experience in telesales, inside sales, or phone-based customer engagement
- Strong communication and listening skills with a confident phone manner
- Ability to handle sensitive conversations with professionalism and empathy
- Target-driven mindset with a consultative, ethical approach to sales
- Excellent organisational and time-management skills
- Comfortable using CRM systems and basic IT tools
An immediate start is available for the successful candidate. If the above role sounds perfect for you, or you require more information, please click apply. GMP Recruitment are recruiting for this role on behalf of their client and are acting as an Employment Agency.
Telesales Executive employer: GMP Recruitment Ltd
Contact Detail:
GMP Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive
✨Tip Number 1
Get to know the company inside out! Research their services, values, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm, making you stand out as a candidate.
✨Tip Number 2
Practice your pitch! Role-play with a friend or in front of the mirror. Make sure you can confidently explain how your skills match the job requirements, especially your experience in telesales and handling sensitive conversations.
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds, plus it’s a great chance to reiterate your interest in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and connect with potential employers. Plus, it’s super easy to keep track of your applications all in one place!
We think you need these skills to ace Telesales Executive
Some tips for your application 🫡
Show Your Telesales Experience: Make sure to highlight any previous telesales or phone-based customer engagement experience in your application. We want to see how you've successfully engaged with clients and met targets in the past!
Be Clear and Professional: When explaining your skills and experiences, keep it clear and professional. Remember, we’re looking for someone who can communicate effectively, so let your writing reflect that confident phone manner we value.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Show us how your skills align with the responsibilities of the Telesales Executive role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at GMP Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you understand the employment law services the firm offers. Familiarise yourself with common legal issues clients might face and be ready to discuss how you can help them. This shows you're not just a sales person, but someone who genuinely cares about their needs.
✨Practice Your Pitch
Since this role is all about communication, practice your phone manner and how you introduce the services. Role-play with a friend or family member to get comfortable explaining complex legal concepts in simple terms. This will help you sound confident and professional during the actual calls.
✨Show Empathy
Telesales isn't just about selling; it's about understanding the client's situation. Prepare to handle sensitive conversations with care. Think of examples where you've successfully navigated tough discussions in the past, and be ready to share those experiences during your interview.
✨Be Data Savvy
Since you'll be using a CRM system, brush up on your organisational skills. Be prepared to discuss how you keep track of leads and follow-ups. Mention any experience you have with CRM tools, as this will demonstrate your ability to manage client relationships effectively.
