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For Companies At a Glance
- Tasks: Manage quality for a key aerospace client while building strong relationships.
- Company: Reputable multinational aerospace organisation with a focus on quality and customer service.
- Benefits: Competitive salary, excellent benefits, and opportunities for professional growth.
- Other info: Dynamic role with mentorship opportunities and a culture of quality excellence.
- Why this job: Be the face of quality for a high-value client and make a real impact.
- Qualifications: Experience in quality engineering and account management in a regulated environment.
The predicted salary is between 45000 - 55000 £ per year.
GMP Recruitment Agency Ltd are proud to be working in partnership with a highly reputable, multinational aerospace organisation to recruit an experienced Senior Quality Engineer for their Worcester-based facility. This is a unique opportunity that blends Quality Engineering with Key Account Management. The successful candidate will take ownership of a single, high‑value aerospace client, acting as the dedicated point of contact and ensuring exceptional service delivery, quality performance, and relationship management.
The Role
This position is as much about account management as it is about quality engineering. You will act as the face of the business for a key customer, managing all quality‑related interactions, leading communication, and building a trusted partnership. You will be responsible for maintaining customer confidence through proactive quality management, clear communication, and high‑level presentation of performance and improvement initiatives.
Key Responsibilities
- Act as the primary point of contact for a key, high‑value client
- Build and maintain a strong, professional relationship, effectively managing the account from a quality perspective
- Lead and deliver customer presentations (PowerPoint), including performance reviews, investigations, and improvement plans
- Manage customer audits, visits, and quality reviews with a polished and professional approach
- Lead responses to customer quality issues, including 8D reports and corrective actions
- Oversee and maintain the Quality Management System (QMS) in line with aerospace standards
- Participate in and support contract review processes, ensuring quality requirements are clearly defined and delivered
- Drive corrective and preventative actions (CAPA) across the business
- Analyse and present quality data and KPIs, providing clear insight to both internal teams and the customer
- Collaborate with production, engineering, and supply chain to resolve issues and drive improvements
- Support supplier quality activities where required
- Mentor junior team members and promote a culture of quality excellence
Key Requirements
- Proven experience in a Senior Quality Engineer role within aerospace or a highly regulated engineering environment
- Strong experience in a customer‑facing / account management‑style role, managing key client relationships
- Ability to take ownership of a key account, acting as a trusted advisor and representative of the business
- Demonstrable experience across core problem‑solving disciplines, including Quality Management Systems (QMS), Contract Review, Corrective Actions
Senior Quality Engineer employer: GMP Recruitment Agency Ltd
Contact Detail:
GMP Recruitment Agency Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Quality Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the aerospace industry and let them know you're on the lookout for a Senior Quality Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising your presentation skills. Since this role involves leading customer presentations, make sure you can confidently showcase your quality management experience and how you've handled key accounts in the past.
✨Tip Number 3
Research the company thoroughly before any interviews. Understand their values, recent projects, and challenges they face in the aerospace sector. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Senior Quality Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Quality Engineer role. Highlight your experience in quality management and customer-facing roles, showcasing how you've built strong client relationships in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Mention specific experiences that relate to account management and quality engineering to grab our attention.
Showcase Your Problem-Solving Skills: In your application, don’t forget to highlight your problem-solving skills. We want to see examples of how you've tackled quality issues and driven improvements in previous roles, especially in a regulated environment.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at GMP Recruitment Agency Ltd
✨Know Your Quality Engineering Stuff
Make sure you brush up on your knowledge of Quality Management Systems (QMS) and aerospace standards. Be ready to discuss specific examples from your past experience where you've successfully managed quality issues or led improvement initiatives.
✨Showcase Your Customer-Facing Skills
Since this role involves a lot of account management, prepare to talk about how you've built and maintained strong relationships with clients. Think of specific instances where your communication skills made a difference in resolving quality issues or enhancing customer satisfaction.
✨Prepare for Presentations
You'll likely need to deliver presentations to customers, so practice your PowerPoint skills. Create a mock presentation that highlights your achievements in quality management and be ready to discuss how you would present performance reviews and improvement plans.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss your approach to problem-solving, especially in relation to corrective and preventative actions (CAPA). Have examples ready that showcase your analytical skills and how you've driven improvements in quality processes.