Customer Service Advisor in Gloucester

Customer Service & Administration Coordinator Quedgeley Gloucester | £26,500 | Hybrid & Flexible Working GMP Recruitment Agency Limited are delighted to be supporting a fast-growing and innovative organisation based in Gloucester, with the recruitment of a Customer Service & Administrative Coordinator to join their expanding team. We are looking for the successful candidate to start in November 2026 in order to avoid the companies peak, busy time to allow for training and onboarding. This is a fantastic opportunity for someone who is customer-focused, organised and eager to learn, looking to build a long-term career within a growing business. The Role You’ll be the first point of contact for customers, providing a friendly, professional and helpful service across telephone and email enquiries. You’ll also provide essential administrative support and ensure messages and customer queries are dealt with promptly and efficiently. This is a varied role where no two days will necessarily be the same, making it ideal for someone who enjoys working with people, learning new skills and utilising an inquisitive mindset. Key Responsibilities * Handling incoming calls and enquiries in a professional and friendly manner * Acting as a key point of contact for customers * Taking accurate messages and ensuring calls are followed up appropriately * Responding to customer queries via email and telephone ...