At a Glance
- Tasks: Manage accounts, chase overdue debts, and build strong client relationships.
- Company: Join a respected professional services organisation in Birmingham.
- Benefits: Competitive salary, flexible working, and a supportive team environment.
- Other info: Opportunity for continuous learning and career growth in a dynamic environment.
- Why this job: Make a real impact in finance while developing your skills in a collaborative setting.
- Qualifications: Experience in credit control or finance with strong communication skills.
The predicted salary is between 32000 - 35000 £ per year.
We are currently recruiting for a Credit Controller to join a well-established professional services organisation based in Birmingham. This is an excellent opportunity to become part of a collaborative and commercially focused finance team, working within a supportive environment that values professionalism, teamwork and continuous improvement.
The successful candidate will play a key role in ensuring the prompt collection of outstanding debt, helping to minimise financial risk while maintaining strong relationships with both internal stakeholders and external clients. The standard working hours are 9:30am to 5:30pm, with flexible working arrangements considered.
Key Responsibilities- Managing your own portfolio of accounts and taking ownership of the debt collection process.
- Proactively chasing overdue debts via telephone, email and written correspondence, including progressing matters up to litigation where appropriate.
- Working closely with senior stakeholders to follow up on outstanding invoices and resolve collection issues.
- Building and maintaining strong relationships with clients and internal teams to support effective debt recovery.
- Liaising with colleagues across the business to investigate and resolve billing queries promptly.
- Managing debt collection activities across designated business areas, reducing exposure to bad debt through effective credit and risk management practices.
- Producing monthly debtor reports and client statements as required.
- Encouraging proactive communication with stakeholders to facilitate the timely payment of invoices.
- Attending regular aged debt review meetings to discuss and agree actions on overdue accounts.
- Participating in team meetings, providing updates and insight on key accounts and outstanding matters.
- Allocating cash receipts accurately and resolving related queries.
- Working towards monthly cash collection targets and agreed performance measures.
- Taking a proactive approach to reducing debtor days and improving cash flow performance.
- Maintaining accurate sales ledger records and ensuring data integrity.
- Providing support and cover for colleagues within the wider finance team when required.
- Undertaking additional ad hoc duties in support of departmental objectives.
- Previous experience within a credit control or finance role, ideally gained within a professional services environment.
- Excellent communication and interpersonal skills, with the confidence to build effective relationships with stakeholders at all levels.
- Strong attention to detail and a commitment to delivering work accurately and efficiently.
- Effective problem-solving skills, with the ability to exercise sound judgement when handling queries and escalated matters.
- Excellent organisational skills, with the ability to manage competing priorities and meet deadlines within a fast-paced environment.
- The opportunity to join a respected and successful organisation within the professional services sector.
- A varied and rewarding role with exposure to a broad range of stakeholders.
- A supportive team environment that encourages development and continuous learning.
- Flexible working arrangements, where appropriate.
- Competitive salary and benefits package.
Credit Controller employer: GMP Recruitment Agency Ltd
Join a well-established professional services organisation in Birmingham as a Credit Controller, where you will thrive in a collaborative and supportive environment that prioritises teamwork and continuous improvement. With a competitive salary, flexible working arrangements, and ample opportunities for personal and professional growth, this role offers a rewarding career path while allowing you to build strong relationships with both internal and external stakeholders.
Contact Details:
GMP Recruitment Agency Ltd Recruitment Team
